Closed Bug 1741510 Opened 3 years ago Closed 2 years ago

Attempting to open an attachment creates an empty temp file and open fails.

Categories

(Thunderbird :: Untriaged, defect)

Thunderbird 95
defect

Tracking

(Not tracked)

RESOLVED DUPLICATE of bug 1741820

People

(Reporter: steve, Unassigned)

References

(Regression)

Details

(Keywords: regression)

User Agent: Mozilla/5.0 (X11; Linux x86_64; rv:91.0) Gecko/20100101 Firefox/91.0

Steps to reproduce:

In 95.0b3
double clicked an attachment to open (or right click>Open)

Actual results:

The attachment does not open.
A tmp file is created in the tmp folder but is zero bytes.
The attachment can be saved to a directory and opened.

Expected results:

The file should have opened

This is on openSUSE leap 15.3, previous versions of TB work OK.

(In reply to Steve Edmonds from comment #1)

This is on openSUSE leap 15.3, previous versions of TB work OK.

I see the same problem with TB 95b3, but under Win 10 21H1

I thought this rang some bells, may be a regression wrt bug 1670787

(In reply to David G King from comment #2)

(In reply to Steve Edmonds from comment #1)

This is on openSUSE leap 15.3, previous versions of TB work OK.

I see the same problem with TB 95b3, but under Win 10 21H1

Same issue here, under Win10 21H1

Regression from the new attachment handling from bug 1737711?

Very likely. But dupe of bug 1741820?

Keywords: regression
Regressed by: 1737711

Could be, we'll check it.

I seems to encounter similar issue opening office documents (xlsx, docx, ...) attached to emails (IMAP account working online) with Thunderbird 95.0b4 (64-bit) on Windows 20H2. Was already happening with 95.0b3 (64-bit)... Pdf attachments open fine in TB tab...

I don't know if the file is empty, but office app just cannot open attachment directly from TB, error message appears, for example:

Excel cannot open the file (...) because the file format or file extension is not valid (...)

Saving the attachment and opening it from File Explorer works fine as workaround, but not really convenient :-)

My username does not contains any "-".

(In reply to Magnus Melin [:mkmelin] from comment #6)

Very likely. But dupe of bug 1741820?

We have reports that the patch from bug 1741820 fixed the issue.

Status: UNCONFIRMED → RESOLVED
Closed: 2 years ago
Resolution: --- → DUPLICATE

96.0a1 2021-11-23 resolves this issue for me.

(In reply to Richard Leger from comment #8)

My username does not contains any "-".

...but my email address domain does contain "-" so that may be the reason why I am affected :-)
Will wait for 96.x beta, a priori should fix for me!

96.0a1 2021-11-24 has regressed again.
When attachment settings Edit>Settings - Files & Attachments is set to "Always ask" attachments cannot be opened from TB and no file is created in /tmp

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