Closed Bug 1743433 Opened 3 years ago Closed 2 years ago

homedepot.ca shows "browser unsupported" banners for Firefox Beta and Nightly

Categories

(Web Compatibility :: Site Reports, defect)

defect

Tracking

(firefox-esr91 unaffected, firefox94 unaffected, firefox95 affected, firefox96 affected)

RESOLVED FIXED
Tracking Status
firefox-esr91 --- unaffected
firefox94 --- unaffected
firefox95 --- affected
firefox96 --- affected

People

(Reporter: denschub, Assigned: denschub)

References

Details

(Keywords: webcompat:site-wait)

As per a Twitter DM I received, homedepot.ca shows a "browser unsupported" banner with the 100 UA. As per quick tests, this only affects .ca, but I'll do some further tests. I'll also link the webcompat.com report as soon as it is filed (they told me via DM that they'll file one, but I wanted to file this early so I don't forget.)

I don’t this is a version 100 problem, but it’s still something we should figure out. I can reproduce the error when spoofing version 95 (the current Beta version) or higher. So either the site randomly chose version 94 as the max once upon a time and we’re just randomly discovering this now or the site updates its max supported version for every Firefox version.

You are right, this is unrelated to the Version 100 experiment.

or the site updates its max supported version for every Firefox version.

This, unfortunately, is somewhat common... I'll reach out and ask if they could stop doing that. But since it's working fine for our Release users, I'll unschedule this for this upcoming interventions release.

No longer blocks: 1720143, 1743429
Status: NEW → ASSIGNED
Type: enhancement → defect
Component: Interventions → Desktop
Summary: [UA100] Add UA override for homedepot.ca → homedepot.ca shows "browser unsupported" banners for Firefox Beta and Nightly

For me, on all Firefox Builds, the issue is no longer reproducible. Dennis, can you confirm, please?

Tested with:

Browser / Version: Firefox Release 101.0. (64-bit)/ Firefox Nightly 103.0a1 (2022-06-16) (64-bit) /Firefox Beta 102.0b8(64-bit)
Operating System: Windows 10 PRO x64

Flags: needinfo?(dschubert)

Interesting! They never responded to my message, but they apparently still fixed it. Thanks for checking, Raul!

Status: ASSIGNED → RESOLVED
Closed: 2 years ago
Flags: needinfo?(dschubert)
Resolution: --- → FIXED
You need to log in before you can comment on or make changes to this bug.