1743596 - The Thunderbird logo icon has disappeared from Windows 7 start menu, taskbar, and other shortcuts

Status: RESOLVED INVALID

(Thunderbird :: OS Integration, defect)

Description

[Miles]

Attachment: thunderbird-missing-icon.jpg

User Agent: Mozilla/5.0 (Windows NT 6.1; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/96.0.4664.45 Safari/537.36

Steps to reproduce:

I updated to latest Thunderbird version 91.3.2 (32-bit) running on Windows 7 Pro.

Actual results:

The Thunderbird logo icon has disappeared from Windows 7 start menu, taskbar, and other shortcuts.

Expected results:

I expected the icon to appear. It's no big deal, new version seems to work nicely, but I just thought you might want to know.

Comment 1

[BugBot [:suhaib / :marco/ :calixte]]

The Bugbug bot thinks this bug should belong to the 'Core::Widget: Win32' component, and is moving the bug to that component. Please revert this change in case you think the bot is wrong.

Comment 2

[BugBot [:suhaib / :marco/ :calixte]]

The severity field is not set for this bug.
:jimm, could you have a look please?

For more information, please visit auto_nag documentation.

Comment 3

[Matt]

This is a windows 7 bug. I recall having to delete the iconcache file a lot in older versions of Windows to fix all sorts of corruption issues. The net has plenty of how to articles on doing is. For example https://www.wikihow.com/Rebuild-the-Icon-Cache-in-Windows

In the absence of anything suggesting Thunderbird has a bug, beyond a statement that the icon is not correctly shown in Windows. I would suggest that the issue would be best fixed by rebuilding the relevant windows cache file.