Closed Bug 1749139 Opened 4 years ago Closed 4 years ago

Crash in [@ shutdownhang | NtCallbackReturn]

Categories

(Thunderbird :: General, defect)

Product:
Thunderbird
Component:
General
Platform:
x86
Windows 10
Type:
defect

Tracking

(thunderbird_esr91 affected, thunderbird102 affected)

Status:
RESOLVED WORKSFORME
Tracking Flags:
Tracking Status
thunderbird_esr91 --- affected
thunderbird102 --- affected

People

(Reporter: wsmwk, Unassigned)

Details

(Keywords: crash, topcrash-thunderbird)

Crash Data

#13 crash for 91.3.0. Also a topcrash in version 78.

Crash report: https://crash-stats.mozilla.org/report/index/785d0288-6044-4189-ba31-b586d0211109

MOZ_CRASH Reason: Shutdown hanging at step profile-change-net-teardown. Something is blocking the main-thread.

Top 10 frames of crashing thread:

0 ntdll.dll NtCallbackReturn 
1 user32.dll _fnHkINLPMSG 
2 ntdll.dll KiUserCallbackDispatcher 
3 ntdll.dll KiUserApcDispatcher 
4 user32.dll PeekMessageW 
5 msctf.dll virtual long __stdcall CThreadInputMgr::PeekMessageW 
6 xul.dll nsAppShell::ProcessNextNativeEvent widget/windows/nsAppShell.cpp:703
7 xul.dll nsBaseAppShell::OnProcessNextEvent widget/nsBaseAppShell.cpp:242
8 xul.dll nsThread::ProcessNextEvent xpcom/threads/nsThread.cpp:1068
9 xul.dll NS_ProcessNextEvent xpcom/threads/nsThreadUtils.cpp:466

also beta 95 bp-8399c310-467a-4914-bd62-c78e50211109

A less typical stack ... Crash report: https://crash-stats.mozilla.org/report/index/c38a5b5c-75e6-460d-8dee-9c16b0211109 (has a Sentinel Labs, Inc. product installed)

MOZ_CRASH Reason: Shutdown hanging at step profile-change-net-teardown. Something is blocking the main-thread.

Top 10 frames of crashing thread:

0 ntdll.dll NtCallbackReturn 
1 user32.dll _fnHkINLPMSG 
2 ntdll.dll KiUserCallbackDispatcher 
3 ntdll.dll KiUserApcDispatcher 
4 user32.dll PeekMessageW 
5 InProcessClient32.dll InProcessClient32.dll@0x73d51 
6 InProcessClient32.dll InProcessClient32.dll@0x73e54 
7 InProcessClient32.dll InProcessClient32.dll@0x73c7f 
8 msctf.dll virtual long __stdcall CThreadInputMgr::PeekMessageW 
9 xul.dll nsAppShell::ProcessNextNativeEvent widget/windows/nsAppShell.cpp:703

does not exist in 102.
And I do not detect that it has morphed to something else

Status: NEW → RESOLVED
Closed: 4 years ago
Resolution: --- → WORKSFORME
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