1753662 - [ebay.ca][ebay.fr][ebay.de][ebay.uk][ebay.com] Autofill functionality is broken when the Country is previously changed

Status: NEW

(Toolkit :: Form Autofill, defect, P3)

Description

[Simona Badau, Desktop QA]

Attachment: Nightly 98.0a1 - Mac OS X 11.6

Affected Versions:

Nightly 98.a1, Beta 97 and Release 96

Tested on:

MacOS 11.6
Windows 10

Preconditions:

browser.search.region US,CA
extensions.formautofill.addresses.enabled true
extensions.formautofill.supportedCountries US,CA
download latest Firefox Nightly with region locale
have a complete address already saved in about:preferences#privacy

Steps to reproduce:

1. Reach the address form on ebay.ca
2. From the "Country or region" dropdown, select a different country.
3. Using the autofill feature, select 1 saved address entry.

Expected Results:

All the fields should be successfully autofilled.

Actual Results:

The fields are not auto-filled, are empty, even though the specific yellow highlight is done.

Notes:

Severity: S3 severity.
Reproducible on Chrome: No.
If the Country field is not previously changed, the issue is not reproducible, and the fields are auto-filled.

Comment 1

[Simona Badau, Desktop QA]

Issue reproducible also on ebay.fr - on the latest Nightly 99.0a1 and macOS Big Sur 11.6.

Comment 2

[Simona Badau, Desktop QA]

Reproducible also on ebay.de, ebay.uk, and ebay.com - on the latest Nightly 99.0a1 and macOS Big Sur 11.6.

Comment 3

[Alin Ilea, Desktop Test Engineering]

Attachment: 2023-05-26_11h40_14.mp4

This issue is still reproducible in the latest Nightly build 115.0a1 (2023-05-26), the same behavior is still present.

Comment 4

[Alin Ilea, Desktop Test Engineering]

Attachment: 2023-05-26_13h01_20.mp4

This issue is still reproducible in the latest Nightly build 115.0a1 (2023-05-26), the same behavior is still present.

Comment 5

[Bianca Hidecuti, Desktop Test Engineering [:bhidecuti]]

I am also able to reproduce this on https://www.ebay.be/, using Firefox Nightly 132.0a1 (2024-09-19), on Windows 11.