Open Bug 1759888 Opened 3 years ago Updated 2 years ago

Moving message to a different folder results in long spinning wheel when displaying subfolders

Categories

(Thunderbird :: Folder and Message Lists, defect)

Product:
Thunderbird
Component:
Folder and Message Lists
Version:
Thunderbird 91
Type:
defect

Tracking

(thunderbird_esr115 affected)

Status:
UNCONFIRMED
Tracking Flags:
Tracking Status
thunderbird_esr115 --- affected

People

(Reporter: gary, Unassigned)

Details

User Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10.15; rv:98.0) Gecko/20100101 Firefox/98.0

Steps to reproduce:

On macOS 11.6.4; Thunderbird 91.7.0.

I right-click any message in my Inbox to move it to another folder. If any subsequent subfolder has many subfolders within it; the spinning wheel appears.

Actual results:

The result is that it takes 5-6 seconds before I can even scroll through the subfolder list before moving the message.

The spinning wheel recurs after each message is moved.

Expected results:

Spinning wheel should not occur. Even if it does, it should not recur after each message is moved, rather only if additional subfolders are added/renamed/deleted.

Please tell us, does this still happen in version 115?

Flags: needinfo?(gary)
Whiteboard: [closeme 2023-09-30]

Same problem in 115.3.1.

Note that this does not happen with all folders, only folders with a large number of subfolders. The one taking 5-6 seconds has 600 subfolders.

Flags: needinfo?(gary)
Whiteboard: [closeme 2023-09-30]
status-thunderbird_esr115: --- → affected
Component: Untriaged → Folder and Message Lists

I am currently using TB 102.15.1 on macOS 14.1, and this issue is no longer occurring. Perhaps something in the OS changed?

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