Closed Bug 1760931 Opened 2 years ago Closed 2 years ago

In some situations, thunderbird caches the wrong text for an email

Categories

(Thunderbird :: Untriaged, defect)

Thunderbird 99
defect

Tracking

(Not tracked)

RESOLVED INCOMPLETE

People

(Reporter: mneme, Unassigned)

References

Details

(Keywords: dataloss, dupeme)

Steps to reproduce:

Get new messages.
Looked at the message (which had an attachment) on a different device connected to the same imap.
Deleted some new emails on Thunderbird.
Tried to open the attachment message.

Actual results:

The message with an attachment now didn't show as having an attachment and showed as having the text of an entirely different email.

When I moved the email (on the other device) to an different folder, it showed up with the right attachment and text.

Expected results:

It should have kept the right text (and attachment).

this was in 99b1.

It's vaguely possible that the issue was in k9 (the other email client) - I didn't check a third source to see what was on the server before I corrected it. If this is still live when the next time this occurss (i've seen it a few other times in the past though not often) I'll do some more diligence before I try to fix it.

Ok, since it reoccured on a different message today I can add some information (this time I upgraded so it was 99b2).

It's very clearly a corrupted cache issue -- I checked webmail (with no cache; just straight uncached IMAP) and the server is fine. I suspect it has nothing to do with attachments at all, but this time it associated an email with an attachment with one that lacked one, so the list row is almost correct (correct subject and from, but lists an attachment paperclip), while the content uses the wrong email with the attachment (it should not have one and doesn't on the server). Repair folder works of course.

Keywords: dataloss, dupeme
See Also: → 1742975

Joshua, are you still seeing this issue with beta 102?

Flags: needinfo?(mneme)
Status: UNCONFIRMED → RESOLVED
Closed: 2 years ago
Flags: needinfo?(mneme)
Resolution: --- → INCOMPLETE
You need to log in before you can comment on or make changes to this bug.