176261 - Cannot save attachments from IMAP account

Status: RESOLVED WORKSFORME

(MailNews Core :: Networking: IMAP, defect)

Description

[Eli K. Breen - ActiveState]

Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.2b) Gecko/20021018

Cannot save attachments from e-mail received in IMAP account using Save As...
(But Save All.. appears to work fine)

To reproduce:
1. Open e-mail with attachment in any IMAP account.
2. Click attachment icon, select attachment file, right click, select Save As...
Nothing happens.

Comment 1

[Eli K. Breen - ActiveState]

...
File menu --> Attachments --> <filename> --> Save As...  doesn't do anything either.

Comment 2

[henk sanderson]

Not only can't I save an attachment, trying to save it also hangs mozilla so I
have to abort mozilla

Comment 3

[henk sanderson]

Not only can't I save an attachment, trying to save it also hangs mozilla so I
have to abort mozilla

Comment 4

[Eric Hokanson]

I can also confirm this bug on two of my WinXP machines.  Worked before Mozilla
1.3 beta but not in 1.3 beta and still is not fixed in 1.4 beta.  Clicking on
Save As... or Open just creates a file with size of 0.

Comment 5

[Eric Hokanson]

Alright!  This bug appears to fixed as of Mozilla 1.4 RC2.  I no longer need to
use outlook express to retrieve my attachments. 

Comment 6

[Eric Hokanson]

Whoops, spoke too soon.  Still seems broken for large attachments.  Seems to
grab the first hundred Kb or so then stops.  Same results on 1.4 RC2 & RC3.

Comment 7

[Michael Pronath]

I can confirm this bug for Linux, too.
Version: Mozilla/5.0 (X11; U; Linux i686; en-US; rv:1.4) Gecko/20030702

If I try to save attachments from my IMAP account, the files are created,
but with size 0.  If I go to View->Message Source, the full message is displayed
including the complete attachment in base64 encoding.  Therefore, it seems not 
to be a problem with the server.

Mozilla saves the attachment correctly after I move the message from the IMAP
account to a local folder.

Comment 8

[Jo Hermans]

probably a dupe of bug 168097

Comment 9

[Bharat]

Reporter, do you still see this problem with a latest nightly (or even 1.5)? If
not, this bug can be closed. Thanks.

Comment 10

[Wenzel Peppmeyer]

Attachments in mails send with mime-contruct and recieved by openmail fail to
save in Mozilla 1.5 Mozilla/5.0 (Windows; U; Windows NT 5.0; en-US; rv:1.5)
Gecko/20031007 from a imap folder. The same mail copied in a local folder works
as expected. The javascript console states the following message: 

Error: uncaught exception: [Exception... "Component returned failure code:
0x8000ffff (NS_ERROR_UNEXPECTED) [nsIMessenger.saveAttachment]"  nsresult:
"0x8000ffff (NS_ERROR_UNEXPECTED)"  location: "JS frame ::
chrome://messenger/content/msgHdrViewOverlay.js :: saveAttachment :: line 849" 
data: no]

sample for build such a mail:

mime-construct --to "[e-mail]" --subject 'zuordnung mit
leerstellen' --attachment zuordnung.csv.bz2 --file zuordnung.csv.bz2

Comment 11

[Mike Cowperthwaite]

Reporters who are still encountering this bug (especially Wenzel Peppmeyer): 
which server is providing your mail?  If a Microsoft Exchange server, see bug 
92111, bug 107221.

Comment 12

[Wenzel Peppmeyer]

Mozilla Mail still says: "Alert[Could not connect to <hostname>; the connection
was refused.]" by "right click->Save As..." . Double clicking the attachment and
choose "Save it to Disk" works as expected. Pine works fine with this server too.

Client: Mozilla/5.0 (Windows; U; Windows NT 5.0; en-US; rv:1.7.2) Gecko/20040803
Server: * OK Samsung Contact IMAP server 8.0.3 ready on openmail

Comment 13

[David :Bienvenu]

Wenzel, can you generate an imap protocol log of a failed save attempt?

http://www.mozilla.org/quality/mailnews/mail-troubleshoot.html#imap

Is this all attachments, or just those created by mime-construct?

thx.

Comment 14

[Sriram Venkataramani]

Thunderbird takes a long time to open the save file dialog but it eventually shows up.

Comment 15

[Wayne Mery (:wsmwk)]

Eric writes "I no longer see this bug with the current Seamonkey release."
Reporter's and Wenzel's email is dead.
so closing bug WFM. please reopen the bug if you disagree.

comment 14 would be a different bug