Closed Bug 1770839 Opened 3 years ago Closed 2 years ago

Print preview loading forever

Categories

(Thunderbird :: Mail Window Front End, defect)

Product:
Thunderbird
Component:
Mail Window Front End
Version:
Thunderbird 102
Type:
defect

Tracking

(Not tracked)

Status:
RESOLVED INCOMPLETE

People

(Reporter: souleye, Unassigned)

References

(Blocks 1 open bug)

Details

Steps to reproduce:

Select an email.
Attempt to print it.

Actual results:

The print preview starts to load, with a spinning animation that does not stop. No commands can then be issued and force close is neccessary.

Expected results:

Have the preview appear and have the document be printable.

Using a HP wifi printer.
I saw "Printer has empty paperList: undefined" somewhere.

Seems to work for me.

Nightly works for me on Windows 10.

See Also: → 1707454

Does it also happen after reboot?

Flags: needinfo?(souleye)

Yes. Reboot doesn't help.

Flags: needinfo?(souleye)
Blocks: tb102found

Perhaps the best hope for finding the cause is use https://mozilla.github.io/mozregression/ to find the regression range

Flags: needinfo?(souleye)
Status: UNCONFIRMED → RESOLVED
Closed: 2 years ago
Flags: needinfo?(souleye)
Resolution: --- → INCOMPLETE
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