No Messages displayed in unread Folders since Update. Keine passenden Nachrichten.
Categories
(Thunderbird :: Folder and Message Lists, defect)
Tracking
(Not tracked)
People
(Reporter: jan-peter, Unassigned)
References
(Blocks 1 open bug)
Details
User Agent: Mozilla/5.0 (X11; Linux i686; rv:102.0) Gecko/20100101 Firefox/102.0
Steps to reproduce:
Open Thunderbird
Actual results:
No Messages are shown
Expected results:
Unread Messages of the actual Folder should be shown.
|
||
Updated•3 years ago
|
When did you update to version 102 ?
I'm assuming you have selected : View > Folders > Unread
I'm presuming you have also selected View > Folders > All
I'm trying to establish whether you have 'Unread Folders' list that says it has unread messages but does not actually display any messages or whether your Unread Folders list has folders that do not indicate they have unread messages Or whether the Unread Folders list is empty - no folders.
Please clarify:
In 'Unread Folders' section - is there a list of folders or is it empty?
If you see a list of 'Unread Folders' - do they indicate they have unread messages - folder font is bold ?
Or do you have an unexpected list of Unread Folders - they are not bold text - hence will not have any messages?
In the 'All Folders' section, do you see folders with unread messages and are the same identical folders listed in the 'Unread Foldres' section?
It may help if you can post an image of what you see.
Assuming you have a list of Unread Folders and name of folder is bold with number of unread in brackets:
When you select one of those bold 'Unread' folders is there a filter running on that folder which could effect what is shown?
Check:
Quick Filter Bar - are any of the Quick Filter Bar icons highlighted including the 'pin' icon ?
If yes, then click on those highlighted icons to uncheck them.
Do you have 'View' > 'Threads' > 'All' ?
If no then select 'All'
At the top of the Thread Pane/Message List - Do you see any column headers eg: Star, Attachment, Unread, From, Subject, Date Or are they missing as well ?
Do you the same identical problem if you restart Thunderbird in Safe Mode ?
https://support.mozilla.org/en-US/kb/troubleshoot-mode-thunderbird
|
Reporter | |
Comment 3•3 years ago
|
||
It now works normaly. But I don´t know ih he had lost messages.
I Think the Problem was that I had not read all messages before the Update. So I had Folders with unread messages tha destroyed the views.
So I had to repair all folders and refetch al accounts.
After that it works normaly.
Thanks,
|
||
Comment 4•3 years ago
|
||
-> WFM per comment 3.
Description
•