Closed Bug 1781943 Opened 2 years ago Closed 2 years ago

Thunderbird doesn't show the attachments of some messages (but webmail and other clients do)

Categories

(Thunderbird :: Message Reader UI, defect)

Thunderbird 91
Desktop
All
defect

Tracking

(Not tracked)

RESOLVED INVALID

People

(Reporter: eeje, Unassigned)

References

(Blocks 1 open bug)

Details

(Keywords: testcase)

Attachments

(1 file)

User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:102.0) Gecko/20100101 Firefox/102.0

Steps to reproduce:

I got a mail message from a external system. It has two annexes. One .XML and a .PDF.
But at the Thunderbird UI it doesn't show the "paper clip" icon nor any annexes inside this message - some other messages are okay

Actual results:

Pass 1 - I access my webmail page it shows both the message and the annexes.
Pass 2 - At Thunderbird, the message is there and you right click and save-as-file
I opened it with notepad... looks like the annexes are there - the annexes are there but Tbird can't see.
Pass 3 - Other mail clients show it normally...

Expected results:

To show annexes as it should be.

OS: Unspecified → Windows 10
Hardware: Unspecified → Desktop
Attachment #9287329 - Attachment mime type: message/rfc822 → text/plain
OS: Windows 10 → All
Summary: Tbird hides annexes → Show the "paper clip" icon. Attachments are hidden / not shown

Magnus might see more on the testcase of attachment 9287329 [details].

Severity: -- → S2
Keywords: testcase
Summary: Show the "paper clip" icon. Attachments are hidden / not shown → Thunderbird doesn't show the attachments of some messages (but webmail and other clients do)

The email has Content-Type: multipart/alternative. It needs to be multipart/mixed for attachments to be possible.

Severity: S2 → S3

Invalid?

Yes.

Status: UNCONFIRMED → RESOLVED
Closed: 2 years ago
Resolution: --- → INVALID
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