No recipient autocomplete results after typing a character in `To` field of composition
Categories
(Thunderbird :: Address Book, defect)
Tracking
(Not tracked)
People
(Reporter: spero, Unassigned)
Details
User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/103.0.0.0 Safari/537.36
Steps to reproduce:
I cant get Auto fill to work in contacts when i start a new email, click a letter in the (email to) section and nothing comes up from the contacts list
Actual results:
nothing happens when i put the first letter in the 'email to' section
Expected results:
a lost of names should appear
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Comment 1•4 years ago
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Hey Spero, sorry for that! Have you tried asking a question in Thunderbird support ?
If you think that this is a bug in TB, we need a lot more details
- have you updated from an existing profile? Did you import addresses? What data type? How?
- what type of address book (local, LDAP, CardDav...)?
- have you verified that matching contacts exist in the AB?
- on which field of the contact does the character you typed match? If email address, is it third or higher?
- What happens if you type some more characters like
John?
have you updated from an existing profile? Did you import addresses? What data type? How?
A) this is a clean download of ThunderBird
A1) addresses were imported from an outlook19 export on the same pc. My outlook data file died so i downloaded TB
what type of address book (local, LDAP, CardDav...)?
A) local
have you verified that matching contacts exist in the AB?
A) All contacts are in TB and matched to feilds
on which field of the contact does the character you typed match? If email address, is it third or higher?
A) First Name
What happens if you type some more characters like John?
A) Nothing come up
thanks
I just cant find autocomplete anywere in FB so i can turn it on or off
i have looked and it does bnot exist in the places google told me were to go
it seems to be missing ??
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Comment 4•4 years ago
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another report in SUMO
where do i change to Quirks mode ??
where do i find autocomplete on/off ?
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Comment 6•4 years ago
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(In reply to Spero from comment #5)
where do i change to Quirks mode ??
Quicks wanrings can be ignored - not relevant ot this issue.
where do i find autocomplete on/off ?
There isn't such a setting
ok thanks, so how do i get autocomplete to operate ?
on my earlier version of 4 years ago, i have on my laptop at work, FB autocomplete works fine
but i cant get it to work on this current version on my pc at home ?
what do i do next ?
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Comment 9•3 years ago
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In tools > developer tools > error console do you see entries about address book?
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Reporter | |
Comment 11•3 years ago
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yes... see below
Error: Could not extract integer from "-N" Ical.jsm:152:13
[Exception... "Exception thrown by jsaddrbook://abook.sqlite: [JavaScript Error: "Could not extract integer from "-N"" {file: "resource:///modules/calendar/Ical.jsm" line: 152}]'[JavaScript Error: "Could not extract integer from "-N"" {file: "resource:///modules/calendar/Ical.jsm" line: 152}]' when calling method: [nsIAbDirectory::search]" nsresult: "0x80570021 (NS_ERROR_XPC_JAVASCRIPT_ERROR_WITH_DETAILS)" location: "JS frame :: resource:///modules/AbAutoCompleteSearch.jsm :: startSearch :: line 483" data: yes] AbAutoCompleteSearch.jsm:483:13
This page is in Quirks Mode. Page layout may be impacted. For Standards Mode use “<!DOCTYPE html>”.
{ca4fa1c6-a6e6-4340-851b-34f96fdb6b18}
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Comment 12•3 years ago
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I was able to reproduce it. See bug 1789793
@Spero: If you want to manually narrow down your problem, this is what I did:
- Export the address book as VCARD/.vcf
- Import it into a new seperate adress book
- Make sure you work in the new/backup adress book!!
- Delete contacts until the search function works again. This will help you find the problem.
In detail:
- Delete all contacts that start with "a". Then try to search.
- If it doesn't work, delete all contacts with "b". Try search again.
- Delete "c" ...
- Repeat until the search works. Remember the respective letter.
- Delete all contacts and import again.
- Start with deleting single contacts that start with the letter. Continue until search works.
- Check the problematic contact in the .vcf file for any weird entries.
Of cause you may have more than one "corrupted" entry.
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Reporter | |
Comment 13•3 years ago
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Thanks.. it was a mission, I had to 'save' every address before i imported it into the new address book, now it all works ok
thanks
Spero
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Comment 14•3 years ago
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Per comment 11, this is a duplicate of bug 1789793 (recently fixed).
Thanks Spero and JS (comment 12)!
Description
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