1792171 - USER DATA LOSS: lost all mobile bookmarks after upgrade to v105

Status: RESOLVED INCOMPLETE

(Firefox :: Sync, defect)

Description

[Dylan]

User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:105.0) Gecko/20100101 Firefox/105.0

Steps to reproduce:

after firefox (desktop) updated to v105 I've lost all my mobile bookmarks.
since sync was enabled I've lost bookmarks also on other devices (mobile).
I've noticed some thing that maybe is related: on v104 in bookmarks sidebar the mobile bookmarks folder was named "mobile".
After v105 I have noticed that it is now named "Mobile Bookmarks".
I don't know if this could be the reason of the missing mobile bookmarks.

By the way, just two days before I had exported all my bookmarks to an HTML file: I periodically make backups of my bookmarks, just to be safe.
But when I looked up my HTML file I found that the mobile bookmarks were not there! The desktop bookmarks are there, just the mobile bookmarks are missing.
A bookmark export feature that doesn't save all bookmarks?

In bugzilla I've found this bug about missing mobile bookmarks in HTML export:
https://bugzilla.mozilla.org/show_bug.cgi?id=1419545
This was reported 5 years ago! And still not fixed?

Actual results:

mobile bookmarks deleted after update.

Expected results:

mobile bookmarks not deleted.

Comment 1

[BugBot [:suhaib / :marco/ :calixte]]

The Bugbug bot thinks this bug should belong to the 'Firefox::Bookmarks & History' component, and is moving the bug to that component. Please correct in case you think the bot is wrong.

Comment 2

[BugBot [:suhaib / :marco/ :calixte]]

The severity field is not set for this bug.
:mak, could you have a look please?

For more information, please visit auto_nag documentation.

Comment 3

[Lougenia Bailey]

We're sorry you're experiencing these issues. Did you lose the bookmarks after the update or after syncing after the update? Also, if you are able please send us any sync error logs from the time around when you lost your bookmarks by following these instructions.

Thanks for the report and thanks for your help in finding these kinds of issues.

Comment 4

[Simona Badau, Desktop QA]

Dylan, did you experience the same problem with the latest update? When time allows, could you please provide de information requested in Comment 3?
Thanks!

Comment 5

[Simona Badau, Desktop QA]

Closing as Resolved: Incomplete due to no update from the reporter. If anyone can still reproduce this issue, please feel free to reopen the bug. Thanks!