Closed Bug 1796002 Opened 3 years ago Closed 3 years ago

Upgrade to 102.3.3: Unified inbox broken, no longer showing messages of all accounts

Categories

(Thunderbird :: Folder and Message Lists, defect)

Thunderbird 102
defect

Tracking

(Not tracked)

RESOLVED DUPLICATE of bug 1777606

People

(Reporter: jonb, Unassigned, NeedInfo)

Details

User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:105.0) Gecko/20100101 Firefox/105.0

Steps to reproduce:

TB automatically updated today. The "inbox" folder does not show a proper unified view. I have changed no settings, and I confirmed that unified folder view is enabled. I then disabled and then re-enabled unified view, with no change. I also restarted the app, but no change.

I have two email accounts. Both are accessed and synced with TB and my phone via IMAP. Phone shows all inbox emails. In TB, both accounts appear as inbox sub-folders, and the proper emails are in both of these sub folders. TB unified inbox, however, only shows emails from one of the accounts.

Actual results:

TB was automatically upgraded to the most resent version (about dialog says I am on the "release" channel, so I assume this is the latest version there). The unified inbox only shows emails from one of the two email accounts.

Expected results:

The unified inbox should show emails from both email accounts, the same as before the upgrade.

Keywords: dupeme

Hi Jon, thanks. Sorry for the inconvenience!
Kindly try the two support suggestions from Bug 1777606 Comment 20 and report back (here) which one fixed it for you.

Severity: -- → S3
Status: UNCONFIRMED → RESOLVED
Closed: 3 years ago
Component: Untriaged → Folder and Message Lists
Duplicate of bug: 1777606
Flags: needinfo?(jonb)
Keywords: dupeme
Resolution: --- → DUPLICATE
Summary: Upgrade 102.3.3: Unified inbox broken → Upgrade to 102.3.3: Unified inbox broken, no longer showing messages of all accounts
Version: Thunderbird 103 → Thunderbird 102
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