Closed Bug 1806457 Opened 3 years ago Closed 1 month ago

Google Drive has a warning about missing copy/paste features in Firefox

Categories

(Web Compatibility :: Site Reports, enhancement)

enhancement

Tracking

(Webcompat Priority:P1, Webcompat Score:8, firefox144 verified)

VERIFIED FIXED
Webcompat Priority P1
Webcompat Score 8
Tracking Status
firefox144 --- verified

People

(Reporter: evilpies, Unassigned)

References

()

Details

(Keywords: webcompat:contact-complete, webcompat:site-report, Whiteboard: [webcompat:sightline][webcompat:japan])

User Story

platform:windows,mac,linux,android
impact:feature-broken
configuration:general
affects:all
branch:release
user-impact-score:900
outreach-assignee:denschub
outreach-contact-date:2025-03-17
outreach-reference:mozilla-gsuite-discuss

Attachments

(3 files)

Attached image warning.png

Steps to reproduce:

  • Go to drive.google.com
  • Select multiple files
  • Press Ctrl + C (Copy)

It seems like setting dom.events.asyncClipboard.clipboardItem to true makes the warning on copy go away, but pasting doesn't seem to work.

Edgar, is this something that's on your radar?

Flags: needinfo?(echen)

Yes, I have aware this, but not sure if there is anything we can do, since coping/pasting file in Google Drive doesn't work on Safari that already supports async clipboard API, either. Maybe there are some other reasons that makes the feature only working on Chrome.

Flags: needinfo?(echen)
Type: defect → enhancement
Depends on: 1770358
No longer depends on: 1619251
User Story: (updated)
Webcompat Priority: --- → P1
Webcompat Score: --- → 10
Whiteboard: [webcompat:sightline]

The issue has been fixed.

Tested with:

Browser / Version: Firefox Nightly 138.0a1 (2025-03-24) (64-bit)
Operating System: Windows 10 PRO

Status: NEW → RESOLVED
Closed: 7 months ago
Resolution: --- → FIXED
Attached image Screenshot_266.png

Is this just about the warning or does pasting also work for you? Even with latest Nightly, When I press control+c, move to a different folder and press control+v, the file is not pasted.

Flags: needinfo?(railioaie)

Hello..Just about the warning. You're right, I've retested and the pasting doesn't work.

Status: RESOLVED → REOPENED
Flags: needinfo?(railioaie)
Resolution: FIXED → ---

We got a response from our partner. It looks like web custom format is needed. I filed bug 1956304.

And retriaging away from site-broken

User Story: (updated)
Webcompat Score: 10 → 8
Attached image clipboard_data.png

I selected some file in Google Drive and press ctrl+c, then use https://edgarchen.github.io/dragndropclipboard/ to check the clipboard data that is exposed by paste event or async clipboard API. I didn't see the custom type being used/exposed.

But I do see Chrome put some special data into OS clipboard, please see the attachment. AFAIK, that data isn’t in the same format or doesn’t use the same names as custom types, it looks like something different. I’m not sure how Chrome writes them into OS clipboard, or whether that data is the reason keyboard copy/paste shortcuts don’t work in Google Drive on other browsers.

See Also: → 1913112

Edgar - Are you saying this isn't an issue with Web Custom Format (bug 1956304)? If so, what's the next step to diagnose this?
If it is that bug, then that has a size estimate of L; I don't know if it's been scheduled

Flags: needinfo?(echen)

(In reply to Randell Jesup [:jesup] (needinfo me) from comment #10)

Edgar - Are you saying this isn't an issue with Web Custom Format (bug 1956304)? If so, what's the next step to diagnose this?

No, it isn't a issue with web custom format.
There was an update from Google last week - "Google Drive files copy/paste support for FF is rolling out now and should be complete by ~next week".
And I just tested it, Copying/pasting files within Google Drive works for me now.
Could you help to also test on your side?

No longer depends on: 1956304
Flags: needinfo?(echen) → needinfo?(rjesup)
Whiteboard: [webcompat:sightline] → [webcompat:sightline][webcompat:japan]

I can also confirm that copying/pasting files within google drive works for me.
I also modified certain fields to reflect the current situation, also based on the outreach response we got from Google.

Component: DOM: Copy & Paste and Drag & Drop → Site Reports
No longer depends on: 1770358
Product: Core → Web Compatibility

Agreed, fixed for me as well

Status: REOPENED → RESOLVED
Closed: 7 months ago1 month ago
Flags: needinfo?(rjesup)
Resolution: --- → FIXED

Verified as FIXED using the RC Build

Tested with:

Browser / Version: Firefox 144.0-candidate build 1
Operating System: Windows 10 PRO x64

Status: RESOLVED → VERIFIED
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