1813306 - "Global Search" doesn't find all messages like "Search Messages" (CTRL+SHIFT+F)

Status: NEW

(Thunderbird :: Search, defect)

Description

[Sandro Piras]

Attachment: Screenhots of Thunderbird bug Global Search.zip

User Agent: Mozilla/5.0 (Windows NT 10.0; WOW64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/108.0.0.0 Safari/537.36 OPR/94.0.0.0

Steps to reproduce:

I typed the word "Zlideon" in global search and in the result tab I selected to show the results as a list.

I used then "Search Messages" (CTRL+SHIFT+F), selected to search the content with the word "Zlideon" and got the list of results with all expected messages

Actual results:

Global search: In the results as a list one Email which contains the word "Zlideon" is missing.

Search Messages (CTRL+SHIFT+F): got the list of results with all expected messages

Expected results:

Global search: should find all Emails which contains the word "Zlideon"

The Emails all are in the same folder. I tried to delete the file global-messages-db.sqlite and to repair the msf file of the folder. Nothing helped.

See the three screenshorts

Comment 1

[Wayne Mery (:wsmwk)]

I am unable to reproduce, sending a message containing Zlideon to myself. Please try that.
If it works, then the message you indicate not being found is part of the issue.

Comment 2

[Sandro Piras]

Hi,
I sent the message which can't be finde with Global search to myself.

Global search then finds the message in the output folder but not in the input folder.

I will try to add a zip file to this ticket with the files ZlideOn and ZlideOn.msf, perhaps than it is possible to reproduce the error.

Regards
Sandro

Comment 3

[Sandro Piras]

Attachment: Testcase 1: ZlideOn.zip - Thunderbird folder containing 9 messages matching "ZlideOn"

The ZlideOn.zip contains the folder ZlideOne with all the messages shown in the screenshots

Comment 4

[Thomas D. (:thomas8)]

Thanks Sandro for providing the testcase and detailed annotated screenshots describing the problem.

Confirming exactly as described for TB 102.7.1 (64-bit), Win10 - one message ("Deine Bestellbestätigung von Horze") clearly having "ZlideOn" as text in an HTML <p> was not found by Global Search on the original folder provided by reporter, but found by Advanced Search (Body).

STR:

1. Extract reporter's ZlideOn folder (not the .msf) from attachment 9315194 [details], and put into your profile folder under Mail/Local folders.
2. Restart TB
3. Force Gloda indexing of the folder (strangely won't happen automatically even after several minutes of idle time)

• Right-click on Local Folders > ZlideOn folder, then Properties, then uncheck Include folder in global search results, click OK.
• Right-click on Local Folders > ZlideOn folder, then Properties, then re-check Include folder in global search results, click OK.

4. Global search (Ctrl+K) for "ZlideOn" (note results count n of n) > Show results as list (recount manually)
5. In Global search results (as list), look for message with subject "Deine Bestellbestätigung von Horze" (you could actually filter for "Horze")
6. For comparison, do Advanced Search: Edit > Find > Search messages (Ctrl+Shift+F), Body contains ZlideOn, check matches found count.

Actual result

• Global search results (faceted, or as list) did not find a matching message with subject "Deine Bestellbestätigung von Horze", although it clearly has "ZlideOn" as text in the HTML content.
• Advanced Search did find the same message on a Body search.

Expected result

• Global search should find all matching messages, including the message with subject "Deine Bestellbestätigung von Horze" (having the search word in the HTML text).

Comment 5

[Thomas D. (:thomas8)]

Comment on attachment 9314690 [details]
Screenhots of Thunderbird bug Global Search.zip

This file has reporter's screenshots.

Comment 6

[Thomas D. (:thomas8)]

Comment on attachment 9315194 [details]
Testcase 1: ZlideOn.zip - Thunderbird folder containing 9 messages matching "ZlideOn"

This file contains reporter's testcase with a Thunderbird folder having 9 messages matching "ZlideOn".

Comment 7

[Wayne Mery (:wsmwk)]

vlad, ramona, can you reproduce comment 4?

Comment 8

[Vlad Lucaci, Thunderbird QA (:vlucaci)]

Hello,

Managed to reproduce this issue with the affected build from 2023-01-28 as well as 135.0a1(20241210105041) using the STR from comment 4 on Windows 11.

Comment 9

[Vlad Lucaci, Thunderbird QA (:vlucaci)]

Attachment: image.png