1814755 - Authentification to office365 account failed with message: User is authenticated but not connected.

Status: RESOLVED DUPLICATE of bug 1807918

(Thunderbird :: Untriaged, defect)

Description

[rastislav.janci]

Attachment: troubleshoot.info.txt

User Agent: Mozilla/5.0 (X11; Linux x86_64; rv:109.0) Gecko/20100101 Firefox/109.0

Steps to reproduce:

I have configured account for outlook.office365.com account with OAuth2

Actual results:

1. I have used new Thunderbird installation with new profile.

2. no addons enabled

3. Fedora 37 with latest updates

4. Account was successfully created, ask for auth, permission

5. fetching e-mail from office365 account ens with these errors
   The current operation on 'Inbox' did not succeed. The mail server for account ...@.. responded: User is authenticated but not connected.
   The current command did not succeed. The mail server for account ...@.. responded: User is authenticated but not connected.
   Server outlook.office365.com has disconnected. The server may have gone down or there may be a network problem.

6. The same problem is also with 110.0b3 release.

7. Gnome Evolution e-mail client on the same system doesn't has this problem. TB-Sync addon (different profile) is connecting correctly.

Expected results:

Correctly connect to office365.com and show emails

Comment 1

[Magnus Melin [:mkmelin]]

See bug 1807918.

Comment 2

[rastislav.janci]

Bug is still there (thunderbird 102.9.1). Evolution is working fine.