1820093 - [US][sallybeauty] Clear Autofill form not working properly for several fields

Status: NEW

(Toolkit :: Form Autofill, defect, P3)

Description

[Ina Popescu, Desktop QA]

Found in

• Nightly 112.0a1

Affected versions

• Nightly 112.0a1
• Firefox 110.0.1
• Firefox 111.0b7

Tested platforms

• Affected platforms: Windows 10, macOS 13, Ubuntu 22.04
• Unaffected platforms: none

Preconditions

• Install the Firefox en-US build
• Set browser.search.region to US in about:config
• Save 1 or 2 addresses in about:preferences#privacy, Forms & Autofill section
  One address to be written on multiple lines such as:
  10123
  S Sheridan
  Rd

Steps to reproduce

1. Go to https://www.sallybeauty.com/
2. Select and item and add it to Bag
3. Go to Bag and proceed to checkout
4. Log in as a GUEST CHECKOUT
5. Use autofill feature to view the autofill dropdown, to preview and to autofill the eligible fields.

Expected result

• The autofill dropdown is displayed for the eligible fields, the values are previewed and autofilled upon selection to the corresponding fields.

Actual result

• Clicking in the autofilled email/phone/first name/last name fields > the Clear Autofill form is displayed and first name, last name, email, phone are cleared upon selection

• Clicking in the autofilled Street Address field > the Clear Autofill form is displayed and the Street Address, Apt Number, City, Zip Code, State values are cleared upon selection; Zip Code remains highlighted after clearing the field and can no longer be autofilled
  When using the autofill the second time, the Street Address field, first name, last name, email, phone fields are autofilled instead

• Clicking in the autofilled Apartment Number field > the Clear Autofill form is displayed and Street Address, Apt Number, City, Zip Code, State values are cleared upon selection; Zip Code remains highlighted after clearing the field and can no longer be autofilled
  Afterwards the autofill dropdown is displayed after multiple clicks in the Apartment Number field, but it will no longer be displayed after using the Clear Autofill form the second time.

• Clicking in the autofilled City field > the Clear Autofill form is displayed and Street Address, Apt Number, City, Zip Code, State values are cleared upon selection; Zip Code remains highlighted after clearing the field and can no longer be autofilled
  Afterwards the autofill dropdown is displayed after multiple clicks in the City field, but it will no longer be displayed after using the Clear Autofill form the second time.

• Clicking in the autofilled Zip Code field > the Clear Autofill form is displayed and Street Address, Apt Number, City, Zip Code, State values are cleared upon selection; Zip Code remains highlighted after clearing the field and can no longer be autofilled

Regression range

• Not a recent regression.

Additional notes

• The issues are not reproduceable in Google Chrome.

Comment 1

[Ina Popescu, Desktop QA]

Attachment: sallybeauty_autofill and clear form(1).mp4

Comment 2

[Ina Popescu, Desktop QA]

Attachment: sallybeauty_autofill and clear form(2).mp4

Comment 3

[BugBot [:suhaib / :marco/ :calixte]]

:epopescu, if you think that's a regression, could you try to find a regression range using for example mozregression?