1823785 - elearning.dmv.ca.gov broken in Firefox

Status: REOPENED

(Web Compatibility :: Site Reports, defect, P2)

Description

[Bobby Holley (:bholley)]

As part of renewing my California driver's license, I had to choose between (a) taking a 45-minute online training, (b) doing a proctored knowledge test with some nefarious Chrome extension, or (c) taking the knowledge test in-person at the office. I opted for (a), which took me to the DMV's "elearning" platform.

The landing screen immediately broke, with "n is not a function" in the console. I inspected the site and found the following gem:

prepare: function (t) {
  var e,
  1 = !0,
  n = u.browser. isFF ? 'window.setTimeout' : function (t) {
  return tO
};
this.playInaudibleBeep(),

Note that the use of setTimeout in the Firefox branch is in quotes, so it's a string not a function.

I spoofed the UA to chrome and completed the full training, and it worked fine. Given that the experience is completely broken and they obviously aren't doing any testing in Firefox, I think we should deploy a UA override and move on. I'm not sure of the preferred process for doing that so NI Honza to direct to the right person.

Comment 1

[Jan Honza Odvarko [:Honza] (always need-info? me)]

Thank you for the report, Bobby.

Ksenia, can you please look at this. Can we ship UA intervention to fix this?

Comment 2

[Ksenia Berezina [:ksenia]]

Yeah, we can ship an override in the next version of the addon in bug1805410.

Just wanted to double check the url, since https://elearning.dmv.ca.gov/ doesn't open for me. When adding www to the address, https://www.elearning.dmv.ca.gov/, so presumably that's the right one?
(it redirects to https://www.dmv.ca.gov/isam/sps/auth?PartnerId=https%3A%2F%2Fwww.elearning.dmv.ca.gov%2Fauth%2Fsaml2%2Fsp%2Fmetadata.php)

Comment 3

[Bobby Holley (:bholley)]

(In reply to Ksenia Berezina [:ksenia] from comment #2)

Yeah, we can ship an override in the next version of the addon in bug1805410.

Just wanted to double check the url, since https://elearning.dmv.ca.gov/ doesn't open for me. When adding www to the address, https://www.elearning.dmv.ca.gov/, so presumably that's the right one?

Yes, looks like it's www-prefixed. That said I think it would be safer to just do *.elearning.dmv.ca.gov, assuming we have that capability.

Comment 4

[Ksenia Berezina [:ksenia]]

Ok, thanks, I've updated bug1823966 with this url.

Comment 5

[Dennis Schubert [:denschub]]

A simple UA override for *.elearning.dmv.ca.gov is now shipping in Firefox Nightly 114 as per bug 1805410. We will be uplifting this intervention into the 113 Beta as well, so that it'll be included in that release train.

I'll close this as fixed for now, even though I can't test anything behind the login screen. Bobby, I'd appreciate if you could give it a try in today's Nightly. If it still isn't working, please reopen and we'll dig deeper.

Comment 6

[Bobby Holley (:bholley)]

(In reply to Dennis Schubert [:denschub] from comment #5)

I'll close this as fixed for now, even though I can't test anything behind the login screen. Bobby, I'd appreciate if you could give it a try in today's Nightly. If it still isn't working, please reopen and we'll dig deeper.

Yep, seems to work now. Thanks!

Comment 7

[Thomas Wisniewski [:twisniewski]]

Reopening this one, since we're now tracking the status of webcompat issues with interventions differently.