182757 - Help describes Communicator Import process okay, build lacks pab option and if attempted like LDIF, format generally fails.

Status: RESOLVED DUPLICATE of bug 309359

(SeaMonkey :: MailNews: Address Book & Contacts, defect)

Description

[Kelly Daniels]

User-Agent:       Mozilla/5.0 (Windows; U; Win98; en-US; rv:1.2b) Gecko/20021016
Build Identifier: Mozilla/5.0 (Windows; U; Win98; en-US; rv:1.2b) Gecko/20021016

I am in mail.  I open tools, I open import.  I am presented four options, none
are pab.na2.  (Although from experience, I know I could export communicator pab
to LDIF, as I did moving information from one profile to another inside of
communicator).  

So per chance I look at help.  Help specifically says pab.na2 is in options with
LDIF (which back in mail LDIF is listed as text file, LDIF, comma, csv etc...).
 But, pab.na2 is not listed.

So I drop help, go back to mail and attempt text file hoping that pab.na2 was
masked or otherwise forgotten.  The import steps complete but it is apparent the
1800= addresses did not move in because of a formatting problem.  only 660
addresses are listed but in a bad format.

One note, the source pab.na2 is from netscape 4.75.

So this bug is two problems, potentially one root cause but most likely two.  I
need QA to validate.  The first bug is Help is not reflective of what is in this
build (suspect this is a growing problem because I see other problems in profile
manager help).  

The root cause maybe because 4.75 pab.na2 is not supported.

The second potential root cause is the import lacks pab.na2 support listed
(communicator) but if it was, would work.

only work on Mozilla from 5:00 AM to 7:00 AM PST and 8:00 PM to 11:00 PM Mon-
Fri to discuss if you need to.  503-703-7261, Kelly

Reproducible: Always

Steps to Reproduce:
1.Open mail/tools/import, try to select communicator or pab.na2
2.  OR/and open help/import address book/ communicator windows 98
3.

Actual Results:  
pab.na2 described in help but not presented in mail/tools/import

Expected Results:  
listed communicator as a fifth option, as was done for outlook, outlook express,
text and eudora

Comment 1

[Mike Fedyk]

I can confirm that .na2 files can't be imported with mozilla.

The product should be changed to "mailNews" and component should be "address book"

Comment 2

[Chris Lyon]

->Mailnews

Comment 3

[zug_treno]

Duplicate of Core bug 35509?

Comment 4

[Mark Banner (:standard8)]

The import issue is bug 33509 and the documentation issue was fixed by bug 309359, I think this is more the documentation issue, so duping to that one.

*** This bug has been marked as a duplicate of 309359 ***

Comment 5

[Kelly Daniels]

Okay will try to duplicate, will resubimit are re-open if fix does not work when recreating exactly the same.