1833285 - Attempting to delete MacOSX book prevents it starting again - requires restoring backup profile

Status: RESOLVED WORKSFORME

(Thunderbird :: Address Book, defect)

Description

[Mitra Ardron]

STR:

• Navigate to ~/Library/Thunderbird/Profiles
• Make a copy of the profile - this is a profile losing bug!
• Open Address Book
• Right click ... next to MacOS Address book
• Delete

Nothing appears to happen - I tried to delete it again,
Then exit TB and attempt to restart
It prompted for master password, opened blank window.
At this point it usually sits for 3 minutes (see bug#1831673) but in this case after 15 minutes there was still no response and it still showed "Application not responding".

To get your profile back
Navigate back to ~/Library/Thunderbird/Profiles and restore your old profile

Comment 1

[Mitra Ardron]

One thought ... I have a saved search that references that address book (looks for any message in Inbox where the sender is not in my address book), and wonder if that could be effecting things.

Comment 2

[Wayne Mery (:wsmwk)]

Thanks for filing the bug. So there is yet another condition that can cause a startup issue.
Maybe something in bug 1662759 comment 28 will hint at the cause.

Comment 3

[Wayne Mery (:wsmwk)]

https://mozilla.github.io/mozregression/quickstart.html provides multiple ways to set up the profile directory (clone, etc) so it should be possible to find the regression range. Unless of course this bug has existed forever.

Comment 4

[Mitra Ardron]

Problem should mark this WontFix - I don't have the energy to go through the installing multiple stuff, setting up cloned directories etc to figure out the regression range.

Comment 5

[Wayne Mery (:wsmwk)]

Perhaps someone else will want to take a crack at reproducing.

Comment 6

[Eckard Berberich]

I tried to delete the "Mac OS X Address Book" in two TB 115 test profiles via R-click > Delete.
The first time nothing happened, so I tried the same maneuver a second time.
This time the "beachball" began turning , TB was completely freezing after 15 to 20 seconds and I had to force-quit the application.
On restarting TB the Mac OS X Address Book was gone.
This happened in both profiles. I didn't notice evidence of profile damage but nevertheless I advocate a profile backup before deleting the Mac OS X Address Book.

Comment 7

[Wayne Mery (:wsmwk)]

I don't see this as significantly improving TB's capability on Mac (it's just a bad bug), so removing the meta.

Comment 8

[Wayne Mery (:wsmwk)]

Does this reproduce with version 140?

Comment 9

[Mitra Ardron]

I haven't seen this since I reported it - since obviously haven't done it again. I'm very reluctant to try as TB has been pretty stable, and I depend on not losing my profile.

Maybe there is someone with a test environment who can try and repeat it?

Comment 10

[Wayne Mery (:wsmwk)]

Can you test and reproduce in newer version?

Comment 11

[Vlad Lucaci, Thunderbird QA (:vlucaci)]

Hello,

I have tried to reproduce this issue using macOS 15 and macOS 26, but was unable to encounter it.

Tried using 150.0a1(20260316104606) and 140.8.1(20260304200735).

Comment 12

[Wayne Mery (:wsmwk)]

WFM per recent comments.