Closed Bug 1837387 Opened 2 years ago Closed 1 year ago

Need to disable getting new messages for disabled account

Categories

(Thunderbird :: Untriaged, defect)

Thunderbird 102
defect

Tracking

(Not tracked)

RESOLVED DUPLICATE of bug 312619

People

(Reporter: mskxxx, Unassigned)

Details

(Keywords: dupeme)

User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:109.0) Gecko/20100101 Firefox/113.0

Steps to reproduce:

I have a total of 8 POP3 accounts in Thunderbird. Two of them were on web hosting that I was not using, so I canceled the mail hosting service few months ago (period was over few days ago). Let's call these two old unused accounts as OLD1 and OLD2. The remaining 6 accounts as ACTIVE1 - ACTIVE6. For reproducing you need active POP3 account which will be deleted.

Actual results:

Instead of the error message like OLD1 and OLD2 are not available or the authorization did not pass, the error "the ACTIVE1 account is being processed, please wait for the download of messages" popped up. It was strange that all the messages from ACTIVE1 downloaded and there were no other messages to download. I use Thunderbird on 3 computers and everything behaved the same from the same moment. Unfortunately, there is no option to temporarily suspend the use of accounts, only to not download automatically. I tried changing the password on the OLD1 and OLD2 accounts and since then I don't get any errors with the ACTIVE1 account. Only when trying to download manually does the authorization error pop up correctly for OLD1 and OLD2 asking for the correct password.

Expected results:

So there is an error saying that the mail is being downloaded from the account, which is, however, completely fine due to different problematic account. And the correct info about real issue is not displayed.

Keywords: dupeme
Summary: Problematic POP3 mail account is incorrectly identified → Need to disable getting new messages for disabled account
Version: Thunderbird 101 → Thunderbird 102
Status: UNCONFIRMED → RESOLVED
Closed: 1 year ago
Duplicate of bug: 312619
Resolution: --- → DUPLICATE
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