Closed Bug 1846877 Opened 2 years ago Closed 8 months ago

Can't add bullets or other elements to e-mail in progress

Categories

(Thunderbird :: Message Compose Window, defect)

Thunderbird 115
defect

Tracking

(Not tracked)

RESOLVED INCOMPLETE

People

(Reporter: M_Lyons10, Unassigned)

Details

Attachments

(1 file)

Attached video ThunderbirdError1.mp4

User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/115.0.0.0 Safari/537.36

Steps to reproduce:

I do not see this bug anywhere else, but was not sure what exactly to search, so I apologize if this is a duplicate.

If you start a new e-mail, you can click the bullets and it will add bullets. If you start typing the message and then try to add bullets it will not work.

Actual results:

It doesn't add bullets. This issue can also be seen with other insertable elements including Message Templates from addons like Quicktext. But the fact that this issue occurs with elements built into Thunderbird indicates that the issue affecting all of them is probably the same...

Expected results:

It should be able to add bullets to a message you're already typing. I have added a video showing the issue.

I've tested this in version 116.0b7 and 117.0b1
It works as expected in both versions. I'm not seeing the problem you clearly demonstate.

Please test your Thunderbird in Troubleshoot Mode to see if the issue persists.

The image you posted looks like you have got some addons installed and they may be effecting the Write window.
Check to see if there has been an update in the addons which you may need.

Disable the addons one at time and then open a new Write window and test.
When you discover which addon extension is causing the problem, you need to inform the author.
If you have more than one addon extension which effects the Write window, it's possible they may be incompatible with each other.
It would also be useful if you could tell us what addon(s) was causing the issue.

Questions remain from comment 1.

Status: UNCONFIRMED → RESOLVED
Closed: 8 months ago
Component: Untriaged → Message Compose Window
Resolution: --- → INCOMPLETE
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