1850413 - XML parsing error overlay (webrtcIndicator.xhtml)

Status: RESOLVED DUPLICATE of bug 1639821

(Core :: WebRTC, defect)

Description

[matthew.mcallister.0]

Attachment: Screen Shot 2023-08-28 at 11.18.58 AM.png

User Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10.15; rv:109.0) Gecko/20100101 Firefox/116.0

Steps to reproduce:

This issue occurs when joining a voice huddle on Slack on Firefox 116.0.3 on MacOS.

Actual results:

An overlay with the following message appears:
XML Parsing Error: no root element found
Location: chrome://browser/content/webrtcindicator.xml
Line Number 1, Column 1:

See image.

The overlay appears in the top-left corner of the screen over all windows and cannot be closed.

Expected results:

No error occurs.

Comment 1

[Ardelean Oana, Desktop Test Engineering [:oardelean]]

Hello, thank you for the bug report!
Unfortunately I could not reproduce your issue. Would you be so kind as to answer a few questions so we can investigate this further?

• Does this issue happen with a new profile? Here is a link on how to create one: https://support.mozilla.org/en-US/kb/profile-manager-create-remove-switch-firefox-profiles
• Does this issue happen with latest nightly? Here is a link from where you can download it: https://www.mozilla.org/en-US/firefox/channel/desktop/
• Does this issue happen when Firefox is in Troubleshoot Mode? Here’s a link on how to enable it: https://support.mozilla.org/en-US/kb/diagnose-firefox-issues-using-troubleshoot-mode#w_how-to-start-firefox-in-troubleshoot-mode

Setting the Component to 'General'. Please change if there's a better fit, thank you.