Thunderbird 115.2.0 (64-bit) message opening is very slow to load Reply, Forward... buttons at top
Categories
(Thunderbird :: Untriaged, defect)
Tracking
(Not tracked)
People
(Reporter: kimbieandi, Unassigned)
Details
(Keywords: perf, testcase-wanted)
Steps to reproduce:
Open an email
Actual results:
The body of the email loads very slowly and the buttons at the top for Reply, Forward, Archive, Junk, Delete take very long to appear
Expected results:
Message should fill immediately along with the buttons
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Comment 1•3 years ago
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Bugzilla should have listed your OS details. Please add them. Thanks.
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Comment 2•3 years ago
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If you are on Windows...
- Please start Windows in safe mode with networking enabled https://support.microsoft.com/en-us/help/12376/windows-10-start-your-pc-in-safe-mode
- Still in Windows safe mode, start Thunderbird in Troubleshoot mode https://support.mozilla.org/en-US/kb/troubleshoot-mode-thunderbird
Does problem go away?
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Comment 3•3 years ago
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There are two patches coming.
To determine which issue it is related to - does the mail have many attachments?
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Reporter | |
Comment 4•3 years ago
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I am using Windows 7 still. Do not want to upgrade to 10 or 11.
I'll try safe mode with networking.
That's for letting me know about the patches. I never had this issue until the last update.
No email attachments, but it does seems to be when their is HTML content
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Comment 5•3 years ago
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The current key bug for this type of performance issue is bug 1851871 which should be fixed next week in 115.3.0.
You can post your results here next week.
Description
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