1855434 - The "Not Enough reviews" message is displayed for items with reviews

Status: RESOLVED DUPLICATE of bug 1848695

(Firefox :: Shopping, defect)

Description

[Rares Doghi, Desktop QA]

Attachment: NotEnough.mp4

Found in

• Beta 119.0b1

Affected versions

• Beta 119.0b1
• Nightly 120.0a1 (2023-09-26)

Affected platforms

• All

Preconditions:
Set the browser.shopping.experience2023.enabled - TRUE
Set the browser.shopping.experience2023.optedIn - 1

Steps to reproduce

1. Reach https://www.bestbuy.com/site/apple-iphone-15-pro-max-256gb-natural-titanium-at-t/6525423.p?skuId=6525423 or a product with under < 70 reviews.
2. Open the Sidebar.

Expected result

• The Rating and Highlights from recent reviews should be displayed.

Actual result

• The Not enough reviews message is displayed.

Regression range
Not Applicable

Comment 1

[vstepanov]

This ticket has some context and references to slack threads https://mozilla-hub.atlassian.net/browse/FAK-239

Comment 2

[Ania]

So, quick summary of what we discussed during the office hours today:

• not enough reviews state should never be returned before the user requested the analysis, as we want to avoid the discrepancy between the product page state and the sidebar state as much as possible.

• so even if the server has a cashed result of the analysis run by another user in the past, the new user hitting the same pdp should see the no analysis state instead.

• not enough reviews should only be returned if a user has requested the analysis, and no reviews were found.

Vlad had a concern that re-analysis flow currently does not support handling of “not enough reviews” error and introducing from the server side can cause problems. Jared, Gijs, could that become a problem or can the server safely introduce this change?

Comment 3

[Jared Hirsch [:jhirsch] (he/him) (Needinfo please)]

Sorry, missed this needinfo.

Regarding the discussion in comment 2, we have since fixed bug 1848695 on the front-end, and uplifted it to 119, so the "analysis needed" card is shown if we get "not enough reviews" on the initial page load for a product.

I think this bug describes the same problem, so I'm marking it as a duplicate of bug 1848695. Please reopen if I'm missing something.