1855488 - Unable to empty junk folder - sometimes no Empty Junk action in the context menu of TB 115 (SuperNova)

Status: RESOLVED INVALID

(Thunderbird :: Mail Window Front End, defect)

Description

[Maciej Jaros]

Attachment: tb_snova_junk.png

User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:109.0) Gecko/20100101 Firefox/117.0

Steps to reproduce:

1. Open TB.
2. Go to Junk folder (pl: Niechciane)
3. Right click on the folder.

Actual results:

No empty junk action.

Expected results:

Before update both Trash and Junk had the action. Latest update brings back the action for trash, but not for junk/spam.

Comment 1

[Magnus Melin [:mkmelin]]

I see an Empty Junk context menu on my junk folder.

Comment 2

[Maciej Jaros]

Hm... Weird. I sometimes see it; sometimes I don't. I think it might be the case that the action is hidden when the folder is empty. And in some cases, the folder is not really empty (the state is cached, I assume, same as folder size). Sometimes I need to do a cleanup (PL: Porządkuj) to clear this cache.

Comment 3

[Alessandro Castellani [:aleca]]

That menu item is shown only if we detect that the selected folder has the proper Junk flag. https://searchfox.org/comm-central/rev/32b0b92e68ca0c4e9d13559fc98c3a9e60a9172b/mail/base/content/about3Pane.js#403

Which server are you using? Might be possible that your provider is refreshing the flags on that folder and temporarily removing it?

Comment 4

[Maciej Jaros]

Attachment: supernova junk and trash with fresh mail

This is for Local folders (also happens for separate accounts, but I mainly use Local folders). The problem also occurs for Trash folder (I thought this was fixed, but it wasn't).

Oh, and I do not use IMAP. So spam folders are local even for separate accounts, so there should be no issue of TB recognizing the folder. I have all my emails stored locally and sorted into folders by various TB filters (you know, by mail, title, etc).

The problem seems to occur after I receive new emails that get moved to trash and spam/junk automatically. It happened just now again when I checked today's emails (attached screen from junk and trash context menu). This time cleanup (Porządkuj) doesn't help -- the action is still missing after cleanup. TB restart helped, but when I opened spam (viewed folder) the action was gone again.

Comment 5

[Maciej Jaros]

My extensions:

^                             Name ^       type ^              version ^
| English United States Dictionary | dictionary |                 91.0 |
|   Polish Spellchecker Dictionary | dictionary | 1.0.20160228.1webext |
|                          Allegro |  extension |                  1.0 |
|             Copy Sent to Current |  extension |                 3.21 |
|   Dostawca dla Kalendarza Google |  extension |              115.0.2 |
|                       DuckDuckGo |  extension |                  1.0 |
|                 Encyklopedia PWN |  extension |                  1.0 |
|                      FiltaQuilla |  extension |                4.0b2 |
|                           Google |  extension |                  1.0 |
|                     QuickFolders |  extension |                  6.2 |
|                        Quicktext |  extension |                 5.10 |
|                           Tagger |  extension |                  1.2 |
|                   Wikipedia (pl) |  extension |                  1.0 |
|                    Wolne Lektury |  extension |                  1.0 |

Comment 6

[Magnus Melin [:mkmelin]]

Please try to reproduce without add-ons active (Help | Troubleshoot mode)

Comment 7

[Maciej Jaros]

The bug comes with QuickFolders open. Not sure why would QuickFolders remove builtin items in builtin context menu though. Should extensions be able to do that? I mean adding itmes sure, but removing, not sure...

Comment 8

[Magnus Melin [:mkmelin]]

Thanks, please report it to the add-on author. We don't track add-on issues in bugzilla.

Comment 9

[Maciej Jaros]

Just for others to find - the issue for the addon is: Unable to "Empty Junk" #406
https://github.com/RealRaven2000/QuickFolders/issues/406

Comment 10

[Axel Grude]

It has been reported to me (author of QuickFolders) but I do not currently add any context menu items with this Add-on. I used to have icon modification for Thunderbird 102 but I have to reimplement that. I think the best way for me to fund out would be to try and reproduce it in a Zoom session to get to the root of the problem.

If it was a CSS thing there would have to be a rule that affects #folderPaneContext-emptyJunk. Since I do replicate some of these commands in my own context menus, there is a chance that it is affected in some way. I have an issue on my github, please add all future comments there:

https://github.com/RealRaven2000/QuickFolders/issues/406