1855538 - Fakespot Support Content [Firefox Desktop V119]

Status: RESOLVED DUPLICATE of bug 1853260

(support.mozilla.org :: Knowledge Base Content, task)

Description

[JR Johnson]

Did you check out the steps and FAQs for submitting requests to the CX content team?

Note: Learn more at https://mozilla-hub.atlassian.net/wiki/spaces/MSS/pages/21430745/Mozilla+Support+Content

Is the content embargoed (yes or no)? [REQUIRED]

Note: If yes, please open Advanced Fields at the top left of this ticket, and check the Confidential Mozilla Employee Bug (non-security) box found near the bottom of the page.

Product

Choose one below and delete others. [REQUIRED]
Firefox

Select the type of request.

Choose one or more below and delete others. [REQUIRED]
New article(s)

Please provide a summary of the request. [REQUIRED]

• Create a set of 1-10 support content articles for Fakespot hosted on support.mozilla.org under a new Shopping with Firefox product tile
• Setup appropriate deflection and routing to support resources (providing in-product links)
• Assist in generating an integration FAQ for reactive comms by release

Is this an on- or off-train release? Please indicate the product version number, if applicable and add to the Summary field using the format of [Product V123]. [REQUIRED]

Firefox Desktop V119

What is the anticipated release date? [REQUIRED]

Note: Content is typically published at, or within, 48 hours of the release.
Firefox Desktop V119

Does the content need to be published prior to the release date? If so, when? [REQUIRED]

No, but nice to have to publish this sooner if possible to help with the smoke test landing prior to the integration release to desktop.

Does the content need to be localized in any languages outside of EN-US? If yes, please indicate which languages. [REQUIRED]

Note: Minimum of 10 days required for translation requests.
NO not at this time.

Please include any related JIRA/Github/Bugzilla tickets, documentation, demos or practical use cases. [REQUIRED]

• https://docs.google.com/document/d/1oKAt_16GCYq1FXofBzoco-lPPzvQUWXgdK8Eb4nCe-g/edit#heading=h.sdwf7ye4rdc3
• https://docs.google.com/document/d/1_ZiCU_GVFfrzNgkoUVKzst7emPWaylA8Ave2KF52RFE/edit
• https://docs.google.com/document/d/1TjydtZmXuhsUleuZtCx0qTgbXtVBOu6B0aGjEY_tdzM/edit
• Figma - https://www.figma.com/file/Wu4kaHSfKSQnzkym7qek3R/Review-Checker-Spec?type=design&node-id=3-8543&mode=design&t=aLMuK0EoP5pPZBGo-0

Please include links to any design assets, visuals, figma files, etc. [REQUIRED]

Note: Please include final visual assets only.

Please add instructions for testing that will enable us to replicate the expected product behavior. [REQUIRED]

testing available via Firefox Nightly.
Instructions to follow

Does the content need approval prior to publishing? If so, by who? [REQUIRED]

Yes: Ania S, Rob Gross