1856136 - Since update to 115 - not all my accounts show up in the unified folder

Status: RESOLVED WORKSFORME

(Thunderbird :: Folder and Message Lists, defect)

Description

[c.reinhardt]

Attachment: Screenshot 2023-09-30 114734.png

User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:109.0) Gecko/20100101 Firefox/118.0

Steps to reproduce:

I am using Thunderbird since years. All my 13 mail accounts showing up in the unified folder. That worked like charm in the past years ...

Currently I am using
Thunderbird 115.3.1 (32-bit)
on Windows 10.0.19043

Actual results:

Since the update to 115 not all accounts show up in the unified folder anymore. 3 accounts are no longer listed there, but below as single accounts.

Expected results:

All my accounts should be listed in the unified folder

Comment 1

[Wayne Mery (:wsmwk)]

• Install https://addons.thunderbird.net/en-US/thunderbird/addon/unified-folders-debugging/
• on the Unified Folders heading click on ⋮ three vertical dots
• click Debugging Info
• scroll to bottom
• do Copy to Clipboard and save the clipboard somewhere
• click Close.
• in the Unified Folders heading ⋮ do "Reset Unified Folders"

Does that help?
Email me the clipboard please

Comment 2

[c.reinhardt]

Hi Wayne!

Thanks a lot for looking into this bug.
After I have followed your instructions it seems to work again :-)
I've mailed you the clipboard.
If I can do anything else, pls. let me know.

Thanks,
Christian

Comment 3

[Geoff Lankow (:darktrojan)]

How long ago did you first update to Thunderbird 115?

I looked at the info you sent. If you filed this bug soon after updating, it appears that some bugs we thought were fixed are not fixed. But if you updated in early September or before, that would explain it too.

You can find out from the Updates section of the Settings page.

Comment 4

[c.reinhardt]

Hi Geoff!

I've updated to TB115 on 29th September. And then again an update the next day.
Here you'll see my recent update history: https://ibb.co/q9XBDRZ

If you need anything else, pls. let me know.

Thanks,
Christian

Comment 5

[Wayne Mery (:wsmwk)]

c.r, is this problem still reproducing for you using the newest version?

Comment 6

[c.reinhardt]

Hi Wayne!

No, the problem does no longer exist. I have also disabled the "Unified Folder Debugging" Add-on. Still all accounts are displayed in the unified folder. I'm using now TB 115.5.0 (32-bit).

Thanks for fixing this issue! Very much appreciated.

Best,
Christian