VPN connections disrupt message sending
Categories
(Thunderbird :: Untriaged, defect)
Tracking
(Not tracked)
People
(Reporter: fierofrogh, Unassigned)
References
Details
User Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10.15; rv:109.0) Gecko/20100101 Firefox/119.0
Steps to reproduce:
My Thunderbird struggles to send a message if I switch networks. If I open the App while on my home network then connect to my company VPN later in the day, TB cannot send an email until I disconnect from the VPN. And the reverse happens. If I open TB while connected to my office, I cannot send emails if I disconnect the VPN unless I reconnect or quit and relaunch the App. FYI...email accounts are Gmail.
My VPN connection on my Mac OS Monterrey machine is a L2TP over IPSec with all traffic set to go across the VPN.
Actual results:
Message Sending dialog tries and tries and tries. It seems the problem is not the message sending as much as it is TB ability to write a copy of the sent message into the Sent Mail IMAP folder on the Gmail server. I will get a message eventually that it could not and do I just want to save a copy locally or try again. if I try again while still on the different network than when launched, it will fail again. If I disconnect, it will immediately write the message and the dialogs close.
Expected results:
Ideally, the App dynamically connects and disconnects from the Gmail servers with every action based. So, when Send is clicked, it establishes a connection to Gmail for carrying out the action based on the current location/IP.
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Comment 1•1 year ago
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Please clarify whether it's only the copying to sent folder that fails.
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Comment 2•11 months ago
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(In reply to Magnus Melin [:mkmelin] from comment #1)
Please clarify whether it's only the copying to sent folder that fails.
Thomas?
The majority of hiccups are the copying to the sent folder fails. There are also instances where the whole send process hangs and never gives an error. Just keeps trying to send. That instance seems to happen more where I started Thunderbird on my home network. Then awhile later, join my companies VPN (L2TP over IPSEC) and stay on the VPN for awhile.
Description
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