Closed Bug 1865866 Opened 6 months ago Closed 2 months ago

SUMO - String updates for select Credential Management articles [Firefox V122]

Categories

(support.mozilla.org :: Knowledge Base Content, task)

Product:
support.mozilla.org
Component:
Knowledge Base Content
Type:
task

Tracking

(firefox122+ fixed)

Status:
RESOLVED FIXED
Tracking Flags:
Tracking Status
firefox122 + fixed

People

(Reporter: isabella, Assigned: lsiebert)

References

Details

Attachments

(1 file)

Inventory of applicable articles
102 bytes, text/x-google-doc
Details

Did you check out the steps and FAQs for submitting requests to the CX content team?

Note: Learn more at https://mozilla-hub.atlassian.net/wiki/spaces/MSS/pages/21430745/Mozilla+Support+Content
Yes.

Is the content embargoed (yes or no)? [REQUIRED]

Note: If yes, please open Advanced Fields at the top left of this ticket, and check the Confidential Mozilla Employee Bug (non-security) box found near the bottom of the page.
No.

Product

Choose one below and delete others. [REQUIRED]
Firefox
Firefox for Android
Firefox for iOS

Select the type of request.

Choose one or more below and delete others. [REQUIRED]
Update existing articles

Please provide a summary of the request. [REQUIRED]

We are working on a number of string updates which will necessitate changes to some SUMO articles. Inventory of applicable strings and articles: https://docs.google.com/spreadsheets/d/1Wof2_8o1PoVqbgJyxe7tdIn6qYBIcWlal3T9kJOhwK0/edit#gid=842181871

Is this an on- or off-train release? Please indicate the product version number, if applicable and add to the Summary field using the format of [Product V123]. [REQUIRED]

On-train release: Fx 122.

What is the anticipated release date? [REQUIRED]

Note: Content is typically published at, or within, 48 hours of the release.
January 23, 2024.

Does the content need to be published prior to the release date? If so, when? [REQUIRED]

No.

Does the content need to be localized in any languages outside of EN-US? If yes, please indicate which languages. [REQUIRED]

Note: Minimum of 10 days required for translation requests.
Yes, if the article being updated was previously localized.

Please include any related JIRA/Github/Bugzilla tickets, documentation, demos or practical use cases. [REQUIRED]

Inventory of applicable strings and articles: https://docs.google.com/spreadsheets/d/1Wof2_8o1PoVqbgJyxe7tdIn6qYBIcWlal3T9kJOhwK0/edit#gid=842181871

Please include links to any design assets, visuals, figma files, etc. [REQUIRED]

Note: Please include final visual assets only.
N/A.

Please add instructions for testing that will enable us to replicate the expected product behavior. [REQUIRED]

N/A.

Does the content need approval prior to publishing? If so, by who? [REQUIRED]

Yes, by Katie Lower and Isabella Ssozi.

Assignee: nobody → lsiebert

[Tracking Requested - why for this release]: see Comment 0, needs to go live in 122

status-firefox122: --- → affected
tracking-firefox122: --- → ?

Lucas, Fx122 goes live on 2024-01-23.
Since this is tracked, checking in if everything is on track or if there are any concerns?

Flags: needinfo?(lsiebert)
Duplicate of this bug: 1875393

(In reply to Donal Meehan [:dmeehan] from comment #2)

Lucas, Fx122 goes live on 2024-01-23.
Since this is tracked, checking in if everything is on track or if there are any concerns?

Everything's on track for our updates to be live by Jan 23rd. They're simple enough that we're going to handle them directly in SUMO instead of using Google Docs drafts this time. I'll post the links to the updated content in this thread once they're live.

Flags: needinfo?(lsiebert)

The Desktop content updates are live. I will be implementing the updates for Android and iOS throughout today.

Updated desktop content:
https://support.mozilla.org/en-US/kb/edit-or-delete-login-firefox-password-manager *
https://support.mozilla.org/en-US/kb/disable-password-saving-firefox
https://support.mozilla.org/en-US/kb/export-login-data-firefox **
https://support.mozilla.org/en-US/kb/password-manager-remember-delete-edit-logins *
https://support.mozilla.org/en-US/kb/manage-your-logins-firefox-password-manager *
https://support.mozilla.org/en-US/kb/usernames-and-passwords-are-not-saved *
https://support.mozilla.org/en-US/kb/autofill-logins-firefox *
https://support.mozilla.org/en-US/kb/templatefx122menu-aboutpasswords-preferences *
https://support.mozilla.org/en-US/kb/import-login-data-file (see comment 17)
https://support.mozilla.org/en-US/kb/add-login-firefox-password-manager *

[*] Updated revisions (as of Jan 24, 2024). See:
https://support.mozilla.org/en-US/kb/usernames-and-passwords-are-not-saved/history
https://support.mozilla.org/en-US/kb/add-login-firefox-password-manager/history
https://support.mozilla.org/en-US/kb/edit-or-delete-login-firefox-password-manager/history
https://support.mozilla.org/en-US/kb/templatefx122menu-aboutpasswords-preferences/history
https://support.mozilla.org/en-US/kb/password-manager-remember-delete-edit-logins/history
https://support.mozilla.org/en-US/kb/manage-your-logins-firefox-password-manager/history
https://support.mozilla.org/en-US/kb/autofill-logins-firefox/history

[**] Updated as of Jan 25, 2024:
https://support.mozilla.org/en-US/kb/export-login-data-firefox/history

Related articles, also updated:
https://support.mozilla.org/en-US/kb/switching-devices
https://support.mozilla.org/en-US/kb/sync-logins-firefox-desktop

Lucas, I still see about:logins (not about:passwords) in Firefox 122 Beta (haven't updated yet) and in Firefox 124 Nightly. So does Mozinet. See
https://support.mozilla.org/en-US/kb/autofill-logins-firefox/discuss/11989#post-26208
(quote) Contrary to what I can read in this template, I still have about:logins in Firefox 122 and 124. Is there a progressive rollout or something?

Flags: needinfo?(lsiebert)

(In reply to Alice Wyman from comment #7)

Lucas, I still see about:logins (not about:passwords) in Firefox 122 Beta (haven't updated yet) and in Firefox 124 Nightly. So does Mozinet. See
https://support.mozilla.org/en-US/kb/autofill-logins-firefox/discuss/11989#post-26208
(quote) Contrary to what I can read in this template, I still have about:logins in Firefox 122 and 124. Is there a progressive rollout or something?

Hey Alice! I’ve noticed the same thing – the page is still showing about:logins, not about:passwords. I’m guessing there’s a gradual rollout happening. Sending Isabella a needinfo? to get more details.

Flags: needinfo?(lsiebert) → needinfo?(issozi)

Hi Alice and Lucas, we decided to postpone making that change for now because it necessitated making changes to the codebase and we needed to further assess the scope of work involved.

Flags: needinfo?(issozi)

Thanks, Isabella. I have revisions pending to a number of the articles I listed above in comment 6, to change about:passwords to about:logins and to add a new Fx122AboutLogins image as needed.

Thank you for noting all the articles with revisions pending. It'll make revisiting the changes later much simpler.

(In reply to Alice Wyman from comment #10)

Thanks, Isabella. I have revisions pending to a number of the articles I listed above in comment 6, to change about:passwords to about:logins and to add a new Fx122AboutLogins image as needed.

Alice, thank you for your help in reverting the updates related to the 'about:passwords' string change. I really appreciate it. I've reviewed the articles in the spreadsheet, and all have been changed back to 'about:passwords', instead of the 'about:logins' 'about:logins', instead of the 'about:passwords' string. If you happen to notice any that might have been overlooked, please let me know, and I will update them as soon as possible.

Hi Lucas, just to make sure we're on the same page - the 'about:logins' string should be remaining as is. About:logins is the current string (and it has not been changed). Is that the case? I see from your comment that things have been "changed back to "about:passwords"" so wanted to confirm.

Flags: needinfo?(lsiebert)

(In reply to Isabella Ssozi [:isabella] from comment #13)

Hi Lucas, just to make sure we're on the same page - the 'about:logins' string should be remaining as is. About:logins is the current string (and it has not been changed). Is that the case? I see from your comment that things have been "changed back to "about:passwords"" so wanted to confirm.

Hi Isabella, sorry for the mix-up in my previous message. It should have read: "have been reverted to about:logins, instead of the about:passwords string" (today's been a bit chaotic, haha).
Since these changes were already out, we had to put through a new revision, which Alice kindly helped taking care of. Everything is sorted now. Just to confirm, there are no immediate plans to make further updates to this specific string, correct?

Flags: needinfo?(lsiebert)

Correct! Thank you so much for all your help with this project.

(In reply to Isabella Ssozi [:isabella] from comment #15)

Correct! Thank you so much for all your help with this project.

Always here to assist, Isabella!

The Import login and password data from a file article is on the inventory of applicable articles but was not updated. It currently doesn't explain how to import a .csv file from the about:logins 3-dot menu.

I have a revision pending review, to add a new section on using the Logins menu "Import from a File" method to import a .cvs file, as mentioned in bug 1843446. The current article only includes the Firefox Settings (Import wizard) method. Lucas, can you take a look? See:
https://support.mozilla.org/en-US/kb/import-login-data-file/history

Flags: needinfo?(lsiebert)

Thanks, Alice! I've reviewed and approved your submission.

Flags: needinfo?(lsiebert)
Depends on: 1862738
See Also: → 1877475
No longer depends on: 1862738

Can we close this bug?

Flags: needinfo?(lsiebert)

Yes, we're good to close the bug since we're not moving forward with the update to the string on the about:logins page. Thanks for the flag, Ryan!

Status: NEW → RESOLVED
Closed: 3 months ago
Flags: needinfo?(lsiebert)
Resolution: --- → FIXED

More KB articles that need updates for fx122? I have revisions pending for two articles. Lucas can you review?

Status: RESOLVED → REOPENED
Flags: needinfo?(lsiebert)
Resolution: FIXED → ---
See Also: → 1867015

(In reply to Alice Wyman from comment #21)

More KB articles that need updates for fx122? I have revisions pending for two articles. Lucas can you review?

Approved the changes! Alice, you're amazing as always, thank you!

Flags: needinfo?(lsiebert)
Status: REOPENED → RESOLVED
Closed: 3 months ago → 2 months ago
Resolution: --- → FIXED

Lucas, you're welcome :) Thanks for the approvals.
On the title for the Disable credit card syncing across devices article, see https://support.mozilla.org/en-US/kb/disable-credit-card-syncing-across-devices/discuss/12128 [Fx122] Credit cards -> Payment methods. Update article title?

(In reply to Alice Wyman from comment #23)

Lucas, you're welcome :) Thanks for the approvals.
On the title for the Disable credit card syncing across devices article, see https://support.mozilla.org/en-US/kb/disable-credit-card-syncing-across-devices/discuss/12128 [Fx122] Credit cards -> Payment methods. Update article title?

Digging your suggestion to rename the article to "Disable credit card and payment method syncing across devices." Mind making that change? Thanks!

(In reply to Lucas Siebert from comment #24)

(In reply to Alice Wyman from comment #23)

Lucas, you're welcome :) Thanks for the approvals.
On the title for the Disable credit card syncing across devices article, see https://support.mozilla.org/en-US/kb/disable-credit-card-syncing-across-devices/discuss/12128 [Fx122] Credit cards -> Payment methods. Update article title?

Digging your suggestion to rename the article to "Disable credit card and payment method syncing across devices." Mind making that change? Thanks!

No problem. Change made.

I won't reopen this bug every time I find another article but this article also needs an update for fx122 (and title change?)
Automatically fill in credit card data on Web forms
I have an edit pending review but other changes may be needed, such as about:config entries.
See https://support.mozilla.org/en-US/kb/credit-card-autofill/history
Related discussion:
https://support.mozilla.org/en-US/kb/credit-card-autofill/discuss/12129 [Fx122] Autofill: Credit cards -> Payment methods, other updates

See Also: → 1867018
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