1866668 - re-arrangeorder of accounts

Status: RESOLVED WORKSFORME

(Thunderbird :: Account Manager, defect)

Description

[Greg]

Steps to reproduce:

1. Go to Settings
2. Go to Account Settings
3. Left click at mail account or RSS account and drag account to another position (order)
4. Go back to main interface
5. See order of account has not changed.

Actual results:

The order of the accounts does not change in the actual interface, even if I change the order in the account settings.

Expected results:

The order of account should change, if I change the order in the account settings. This feature still worked before Supernova. Like described in

https://blog.thunderbird.net/2022/08/thunderbird-tips-rearrange-the-order-of-your-accounts/

Comment 1

[Magnus Melin [:mkmelin]]

Seems to work for me. Tried Help | Troubleshoot mode?

Comment 2

[Greg]

No, not yet. Unfortunately, I'm not very experienced at troubleshooting myself.
Something I have forgotten is the package format: it is a Flatpak. Having this issue both on Fedora Gnome and Fedora KDE.

Comment 3

[Wayne Mery (:wsmwk)]

Greg, does this work for you with version 115.7.0?

The reporter of bug 1870527 indicates this is now fixed for them.

Comment 4

[Greg]

(In reply to Wayne Mery (:wsmwk) from comment #3)

Greg, does this work for you with version 115.7.0?

The reporter of bug 1870527 indicates this is now fixed for them.

Hi, Wayne.

I have just tried it and unfortunately it still does not work. I have moved the folders back and forth in the account settings, unfortunately without effect. I then closed Thunderbird several times and the order was reset to the original order in the account settings.

Comment 5

[Wayne Mery (:wsmwk)]

Emerson, does this also fail for you when using flatpak?

Comment 6

[Heather Ellsworth]

I wasn't able to reproduce this with the 115.8.1 flatpak on fedora. When I reordered my accounts and went back to the main interface, the accounts were reordered as expected.

@Greg if you run it from the cli with flatpak run org.mozilla.Thunderbird, can you paste the logs here? Also, if you watch journalctl (sudo journalctl -f), is there anything interesting there when you reproduce the issue?

Comment 7

[Greg]

As for flatpak run org.mozilla.Thunderbird it is just:

ATTENTION: default value of option mesa_glthread overridden by environment.

Nothing else happens. And for sudo journalctl -f : while reordering the accounts there's this kwin output

kwin_wayland[3805]: kwin_core: XCB error: 3 (BadWindow), sequence: 11827, resource id: 23069664, major code: 129 (SHAPE), minor code: 6 (Input)

this BadWindow thingy really only comes up when I change the order of the accounts. As a simple user I don't really understand this output, but if it could have anything to do with it, could my problem have more to do with kwin / Plasma than Thunderbird?

Comment 8

[Greg]

(In reply to Greg from comment #7)

As for flatpak run org.mozilla.Thunderbird it is just:
[...] but if it could have anything to do with it, could my problem have more to do with kwin / Plasma than Thunderbird?

Hmm, no. It's the same on my other Laptop on Fedora (Gnome).

Comment 9

[Greg]

It seems, that it is resolved. I did nothing on my end. The last time I tried to re-arrange was 2 weeks ago, without success. But for today, it works for the first time.