1866759 - Duplicate KB articles for Pocket migration to Mozilla accounts

Status: RESOLVED FIXED

(support.mozilla.org :: Knowledge Base Content, task)

Description

[Alice Wyman]

Product

Firefox / Mozilla Accounts
Pocket

Select the type of request.

Update existing article

We have two SuMo KB articles for Pocket migration to Mozilla accounts: A new article, https://support.mozilla.org/en-US/kb/pocket-migration-to-firefox-accounts and an older article, https://support.mozilla.org/en-US/kb/pocket-firefox-account-migration with duplicate content. I propose we redirect the new article to the original article.

from bug 1843171 Comment 6 • 2023-08-29 13:47 EDT
(reply from Abby Parise)
Hi Alice! Good catch. Let me update the redirect mapping. We can delete the new article that was created and instead use the existing article once the redirects are put in place. Thanks for flagging!

from bug 1843171 Comment 8 • 2023-11-26 06:20 EST
Both articles still exist. A revision is pending to the new article [1] and a recent revision was made to the original [2] article. See:
[1] https://support.mozilla.org/en-US/kb/pocket-migration-to-firefox-accounts/history
[2] https://support.mozilla.org/en-US/kb/pocket-firefox-account-migration/history

From bug 1843171 Comment 9 • 2023-11-26 15:44 EST
Note that the Pocket help article, https://help.getpocket.com/article/1187-pocket-migration-to-firefox-accounts currently redirects to
[1] https://support.mozilla.org/en-US/kb/pocket-migration-to-firefox-accounts Pocket Transition to Mozilla account - FAQ (the new article).
I have a revision pending to edit the new article so that it redirects to the original article.

Comment 1

[Alice Wyman]

Both articles still exist.

Comment 2

[Alice Wyman]

(For the record) My revision to redirect the new article to the original article has been approved. The Pocket help article,
https://help.getpocket.com/article/1187-pocket-migration-to-firefox-accounts is now redirected from the new article to the original article.