Closed Bug 1869174 Opened 2 years ago Closed 2 years ago

Avast blocks SMTP when "Scan outbound emails (SMTP)" is checked in Mail Shield

Categories

(Thunderbird :: Untriaged, defect)

Thunderbird 115
defect

Tracking

(Not tracked)

RESOLVED INVALID

People

(Reporter: wb0vtm, Unassigned)

Details

User Agent: Mozilla/5.0 (Windows NT 6.1; Win64; x64; rv:109.0) Gecko/20100101 Firefox/115.0

Steps to reproduce:

Tried to send email. - Connection timed out error from Thunderbird.
Tried different Protocol setups (TLS, NONE, etc...) - No Effect
Disabled all Avast 23.11.6090 (build 23.11.8635.809) shields. - Success mail sent
Whitelisted Thunderbird, enabled shields. - Failure.
Tried several switches in Avast setup.

Actual results:

Final result was success by unchecking "Scan outbound emails (SMTP)" found
in the Core Shields - Mail Shield. (This would, however, allow outbound viruses to propagate. )

Expected results:

The Avast core mail shield should be able to scan outbound emails.
Mozilla SeaMonkey does not exhibit the same issue.
(Bug report also sent to Avast)

(Bug report also sent to Avast)

Thanks. I think that's all we can do. Thunderbird can't affect what Avast will or won't do to block connections.

Status: UNCONFIRMED → RESOLVED
Closed: 2 years ago
Resolution: --- → INVALID
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