Open Bug 1869308 Opened 2 years ago Updated 5 months ago

Can't paste using the context menu or edit menu on Google Docs

Categories

(Web Compatibility :: Site Reports, defect, P2)

Tracking

(Webcompat Priority:P2, Webcompat Score:6)

Webcompat Priority P2
Webcompat Score 6

People

(Reporter: evilpies, Unassigned)

References

()

Details

(Keywords: webcompat:contact-in-progress, webcompat:platform-bug, Whiteboard: [webcompat:needs-knowledgebase][webcompat:sightline][webcompat:japan][webcompat:core])

User Story

platform:windows,mac,linux
impact:feature-broken
configuration:general
affects:all
user-impact-score:450

Attachments

(1 file)

Even after adding support for navigator.clipboard.readText and navigator.clipboard.read Google Docs still doesn't support pasting using the custom context menu.

STR:

Actual result:
A dialog with a message like the following opens:

These actions are unavailable using the Edit menus, but you can still use:

Expected result:
Text is pasted

See Also: → 1640222

Dear webcompat team,
clipbaord.read & readText() have been enabled in nightly and early beta. However, this issue is still there. Can you help us investigate this a bit further and potentially will have to reach out to gsuite team to change their code accordingly? Thank you.

Flags: needinfo?(dschubert)

Redirecting to Ksenia as she has a bit more bandwidth at the moment. :)

Flags: needinfo?(dschubert) → needinfo?(kberezina)
Priority: -- → P2

I did some diagnosis in https://bugzilla.mozilla.org/show_bug.cgi?id=1640222#c20. To summarize, Google Docs is using document.execCommand('paste') + content_capabilities property in a built-in extension allowing execCommand to run and paste from webcontent.

Flags: needinfo?(kberezina)
See Also: 1834535
Severity: -- → S3
User Story: (updated)
Whiteboard: [webcompat:needs-knowledgebase]
Duplicate of this bug: 1921655

I can't ask about task plans, but I will ask about them. Could you please clarify what the P2 priority means? I don't want this to go away, one of the most annoying bugs...

Priorities are described here: https://wiki.mozilla.org/BMO/UserGuide/BugFields#priority
P2=Fix in the next release cycle or the following (nightly + 1 or nightly + 2)

Note that that isn't quite how we are using priorities in the Web Compatibility component. Very roughly speaking this is a P2 because the impact is breaking a feature rather than actually making the site unusable. But we are aware that this is significantly annoying, and are actively looking at options to work around what is essentially a site bug.

OK, cool, thank you ❤️

Whiteboard: [webcompat:needs-knowledgebase] → [webcompat:needs-knowledgebase][webcompat:sightline]
See Also: → 1526828
See Also: → 1936132
Webcompat Priority: --- → P2
Webcompat Score: --- → 6

Are we cool yet?

I can still reproduce this. I suspect this is related to bug 1806457 / bug 1640222 which are about related copypaste issues on Google Workspace (GSuite) products, and that means that (like those ones) this is probably dependent on bug 1956304.

We've got an existing discussion thread about bug 1806457 and related bugs with some folks who work on Google Drive/Docs; I'll add a mention of this bug in that thread and move this from contact-ready to contact-in-progress.

Depends on: 1956304
Summary: Can't paste using the context menu on Google Docs → Can't paste using the context menu or edit menu on Google Docs
Attachment #9479701 - Attachment description: screenshot showing the "These actions are unavailable" UI in Google Docs → screenshot showing the "These actions are unavailable" UI in Google Docs (which appears when you try to paste using context or edit menu)

Glad to see contact is in progress.
Thank you for making Firefox more user-friendly :)

Whiteboard: [webcompat:needs-knowledgebase][webcompat:sightline] → [webcompat:needs-knowledgebase][webcompat:sightline][webcompat:japan]
User Story: (updated)
User Story: (updated)
Depends on: 1996130
Depends on: 1998195

Now we support document.execCommand("paste") (bug 1998195), and Google is taking another look at this.

No longer depends on: 1956304
Whiteboard: [webcompat:needs-knowledgebase][webcompat:sightline][webcompat:japan] → [webcompat:needs-knowledgebase][webcompat:sightline][webcompat:japan][webcompat:core]
You need to log in before you can comment on or make changes to this bug.

Attachment

General

Created:
Updated:
Size: