Provider WTNET.de: failed to send message
Categories
(Thunderbird :: Account Manager, defect)
Tracking
(Not tracked)
People
(Reporter: mrzippy, Unassigned)
References
Details
Steps to reproduce:
-Trying to send message via mail.wtnet.de,
-SMTP, TCP-Port 465, SSL/TLS, password,normal
-checked password settings and renewed password
-no changes at provider according to hotline
-several similar reports in german support forum
-last known message sent successfully : 18. November 2023
Actual results:
Message "Failed to send message" appears
Expected results:
Message sent
Copied from error console:
mailnews.smtp: Sending message <fad46deb-1d9f-485e-a4ba-37a24be4976b@wtnet.de> SmtpService.jsm:88:18
mailnews.smtp: Connecting to smtp://mail.wtnet.de:465 SmtpClient.jsm:134:19
mailnews.smtp: Connected SmtpClient.jsm:406:17
mailnews.smtp: SecurityError: a SecurityProtocol error occurred SmtpClient.jsm:453:17
mailnews.smtp: Socket closed. SmtpClient.jsm:550:17
mailnews.smtp: SecurityError info: SSL_ERROR_HANDSHAKE_FAILED SmtpClient.jsm:469:21
mailnews.send: Sending failed;
|
||
Comment 2•1 year ago
|
||
mailnews.smtp: SecurityError info: SSL_ERROR_HANDSHAKE_FAILED SmtpClient.jsm:469:21
This means there was something wrong with the connection. There is some server side issue. Note the errors listed below
nmap --script ssl-enum-ciphers -Pn -p 465 mail.wtnet.de
Starting Nmap 7.94SVN ( https://nmap.org ) at 2023-12-20 14:25 EET
Nmap scan report for mail.wtnet.de (84.46.98.97)
Host is up (0.045s latency).
PORT STATE SERVICE
465/tcp open smtps
| ssl-enum-ciphers:
| TLSv1.0:
| ciphers:
| TLS_DHE_RSA_WITH_AES_128_CBC_SHA (dh 2048) - A
| TLS_DHE_RSA_WITH_AES_256_CBC_SHA (dh 2048) - A
| compressors:
| cipher preference error: Error when comparing TLS_DHE_RSA_WITH_AES_256_CBC_SHA and TLS_DHE_RSA_WITH_AES_128_CBC_SHA
| TLSv1.1:
| ciphers:
| TLS_DHE_RSA_WITH_AES_128_CBC_SHA (dh 2048) - A
| TLS_DHE_RSA_WITH_AES_256_CBC_SHA (dh 2048) - A
| TLS_DHE_RSA_WITH_CAMELLIA_256_CBC_SHA (dh 2048) - A
| compressors:
| cipher preference error: Error when comparing TLS_DHE_RSA_WITH_AES_256_CBC_SHA and TLS_DHE_RSA_WITH_AES_128_CBC_SHA
| TLSv1.2:
| ciphers:
| TLS_DHE_RSA_WITH_AES_128_GCM_SHA256 (dh 2048) - A
| TLS_DHE_RSA_WITH_AES_256_CBC_SHA (dh 2048) - A
| TLS_DHE_RSA_WITH_AES_256_CBC_SHA256 (dh 2048) - A
| compressors:
| cipher preference error: Error when comparing TLS_DHE_RSA_WITH_AES_256_CBC_SHA256 and TLS_DHE_RSA_WITH_AES_256_CBC_SHA
| TLSv1.3:
| ciphers:
| TLS_AKE_WITH_AES_128_GCM_SHA256 (secp256r1) - A
| TLS_AKE_WITH_AES_256_GCM_SHA384 (secp256r1) - A
| TLS_AKE_WITH_CHACHA20_POLY1305_SHA256 (secp256r1) - A
| cipher preference error: Error when comparing TLS_AKE_WITH_AES_256_GCM_SHA384 and TLS_AKE_WITH_CHACHA20_POLY1305_SHA256
|_ least strength: A
Nmap done: 1 IP address (1 host up) scanned in 1.93 seconds
Description
•