1879392 - Can't Add New Gmail Account

Status: RESOLVED INVALID

(Thunderbird :: Untriaged, defect)

Description

[k9zz]

Attachment: Thunderbird Error 02-08-2024.png

User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/121.0.0.0 Safari/537.36 Edg/121.0.0.0

Steps to reproduce:

Add new Gmail email account.

Actual results:

Redirected to enter email address and password at Gmail. Pressed next and received error that website not found.

Expected results:

Went on to enter Gmail password and create the account in Thunderbird.

Comment 1

[k9zz]

Attachment: Thunderbird Error 02-08-2024.png

Comment 2

[Magnus Melin [:mkmelin]]

I'm not sure what happend, but it's working in general, and is not a Thunderbird bug.
Likely a server side error, or alternatively some 3rd party software on your computer (antivirus/malware/firewall) changing the traffic to something it shouldn't be.

For support please refer to https://support.mozilla.org/en-US/questions/new/thunderbird