1882214 - 100% CPU and hang when launching on Mac (startup) with primary password enabled and security.prompt_for_master_password_on_startup=true

Status: RESOLVED FIXED

(Core :: Widget: Cocoa, defect, P1)

Description

[Wayne Mery (:wsmwk)]

+++ This bug was initially created as a clone of Bug #1768344 +++

This is reported to be happening again on beta. And I can reproduce this with a recent nightly build. security.prompt_for_master_password_on_startup false works. True fails.

A regression range using nightly builds would be very helpful. https://mozilla.github.io/mozregression/

Comment 1

[Chris Andrichak]

i had trouble figuring out how to do it with mozregression, so i did the old fashioned way and tried nightlies. Using a newly created profile that works in the january dailies:
2024-01-30-10-28-44-comm-central build works (and many others before that date)
2024-01-31-10-15-54-comm-central build fails

Comment 2

[Chris Andrichak]

(In reply to Chris Andrichak from comment #1)

i had trouble figuring out how to do it with mozregression, so i did the old fashioned way and tried nightlies. Using a newly created profile that works in the january dailies:
2024-01-30-10-28-44-comm-central build works (and many others before that date)
2024-01-31-10-15-54-comm-central build fails

whoops, it's late and i'm tired. What I really meant is:
2024-01-29-09-44-33-comm-central build works
2024-01-30-10-28-44-comm-central build fails

Comment 3

[Wayne Mery (:wsmwk)]

Thanks for the range.

• https://hg.mozilla.org/comm-central/pushloghtml?startdate=2024-01-29+6%3A00%3A00&enddate=2024-01-30+8%3A00%3A00
• https://hg.mozilla.org/mozilla-central/pushloghtml?startdate=2024-01-29+6%3A00%3A00&enddate=2024-01-30+8%3A00%3A00

Comment 4

[Magnus Melin [:mkmelin]]

Bug 1876059 - https://hg.mozilla.org/mozilla-central/rev/144947296f544d85f69a35a8f3d29c2382a3ce14 - looks very suspicious for that. Someone with a mac should try backing out locally to check.
Kai, are you able to check if its that?

Comment 5

[Kai Engert (:KaiE:)]

(In reply to Magnus Melin [:mkmelin] from comment #4)

Kai, are you able to check if its that?

I've started a local mac build and will test soon.

Comment 6

[Kai Engert (:KaiE:)]

I can reproduce this bug with my local build.

I can confirm Magnus' theory, backing out
https://hg.mozilla.org/mozilla-central/rev/144947296f544d85f69a35a8f3d29c2382a3ce14
fixes the hang, and allows TB to start.

Comment 7

[Kai Engert (:KaiE:)]

Attachment: stack-1882214.txt

Comment 9

[Magnus Melin [:mkmelin]]

A bit off topic, but I've seen various reports lately that security.prompt_for_master_password_on_startup=false doesn't fully work for its intended purpose either (e.g. bug 1881878).

Comment 10

[Wayne Mery (:wsmwk)]

(In reply to Magnus Melin [:mkmelin] from comment #9)

A bit off topic, but I've seen various reports lately that security.prompt_for_master_password_on_startup=~~~false~~~true doesn't fully work for its intended purpose either (e.g. bug 1881878).

I agree

Comment 11

[Mitra Ardron]

Any progress on this, are Mac users likely to be able to continue beta testing TB in the near future?

Comment 12

[Magnus Melin [:mkmelin]]

We're discussing some options for how to get this fixed in a way that it doesn't keep causing problems.
For testing, as a workaround you can set security.prompt_for_master_password_on_startup false in the prefs.js file

Comment 13

[Chris Andrichak]

Any updates on this bug? I'd like to keep using my master password. Setting the pref to false allows me to start TB, but for whatever reason causes me to have to re-auth my google account calendar connection twice on startup every time also. I've held back on updates due to that annoyance, but now i'm a couple versions behind.

Comment 14

[Wayne Mery (:wsmwk)]

Alessandro on matrix wrote "I'm currently investigating that from the m-c side, hoping I can find a solution there to accommodate our code in c-c. I will assign someone to that bug with a path forward once I know more."

Comment 15

[Alessandro Castellani [:aleca]]

I'm investigating a potential solution for this.
NI myself since I'm not sure I can fix it, but at least I don't lose track of it.

Comment 16

[Alessandro Castellani [:aleca]]

Attachment: Bug 1882214 - Ensure initializeMacApp is called before the prompt for master password on startup for Thunderbird. r=kaie,eeejay,wsmwk

This is necessary for Thunderbird when using a master password on startup.
Per eeejay notes in D199786.

calling InitializeMacApp more than once does nothing.

Comment 17

[Wayne Mery (:wsmwk)]

Alex, will need a try build.

Comment 18

[Kai Engert (:KaiE:)]

(In reply to Wayne Mery (:wsmwk) from comment #17)

Alex, will need a try build.

A comm-beta 128 build is running here:
https://treeherder.mozilla.org/jobs?repo=try-comm-central&revision=3b5df1d183db04c3165e5864d775365a5e0599c4

Comment 19

[Wayne Mery (:wsmwk)]

Chris, Brian, Albert,
Would you be able to do a quick check of the try build linked in comment 18?

Comment 20

[Chris Andrichak]

not clear where i actually download the build from by following that link...
Am going away for a couple weeks soon so if I can't figure out in the next half hour won't be able to for a bit, sorry

Comment 21

[Wayne Mery (:wsmwk)]

Sorry about that.
Arm https://firefox-ci-tc.services.mozilla.com/api/queue/v1/task/an_ECnzCSHOwrR6QSTFKrA/runs/0/artifacts/public/build/target.dmg
Intel https://firefox-ci-tc.services.mozilla.com/api/queue/v1/task/Z51hm-9ISm6WXV99_FJpVg/runs/0/artifacts/public/build/target.dmg

Comment 22

[Nicolas Mandil (:NicolasWeb)]

Intel https://firefox-ci-tc.services.mozilla.com/api/queue/v1/task/Z51hm-9ISm6WXV99_FJpVg/runs/0/artifacts/public/build/target.dmg

Wayne, I successfully tested the intel build with a primary password, and I can't reproduce the bug anymore (still occurring with TB 129.0a1 build 20240613101205)
I don't have an Arm mac, so I can't test the other build.

Comment 23

[Albert Scheiner [:alberts]]

Wayne, I can not reproduce on an Arm mac either.

Comment 24

[Wayne Mery (:wsmwk)]

Thanks everyone for testing.

Try build also works for me with security.prompt_for_master_password_on_startup = true, using https://firefox-ci-tc.services.mozilla.com/api/queue/v1/task/Z51hm-9ISm6WXV99_FJpVg/runs/0/artifacts/public/build/target.dmg - which is in fact the unified build.

So we have solid testing results and this can land.

Comment 25

[Magnus Melin [:mkmelin]]

This should be landed through lando. I'll do that now

Comment 26

[Pulsebot]

Pushed by [e-mail]:
https://hg.mozilla.org/integration/autoland/rev/dd427ba7922a
Ensure initializeMacApp is called before the prompt for master password on startup for Thunderbird. r=kaie,eeejay,wsmwk

Comment 27

[Brian L. Matthews]

I know I'm late, but I tested on an Intel Mac and couldn't reproduce the problem either.

Comment 28

[Sandor Molnar[:smolnar]]

https://hg.mozilla.org/mozilla-central/rev/dd427ba7922a

Comment 29

[Alessandro Castellani [:aleca]]

Hello, we would like to have this fix in Thunderbird 128 ESR.
Would it be possible to uplift this fix tot he 128 beta so we don't miss that train?

Comment 30

[Eitan Isaacson [:eeejay]]

I think mkmelin needs to request an uplift

Comment 31

[Wayne Mery (:wsmwk)]

Comment on attachment 9407137 [details]
Bug 1882214 - Ensure initializeMacApp is called before the prompt for master password on startup for Thunderbird. r=kaie,eeejay,wsmwk

Beta/Release Uplift Approval Request

• User impact if declined: (I am standing in for Magnus who is PTO)

Mac user with primary password hangs on startup.

• Is this code covered by automated tests?: No
• Has the fix been verified in Nightly?: Yes
• Needs manual test from QE?: No
• If yes, steps to reproduce: (Thunderbird QA will retest after it lands on beta)
• List of other uplifts needed: None
• Risk to taking this patch: Low
• Why is the change risky/not risky? (and alternatives if risky): 1. Multiple Thunderbird users successfully tested on nightly with no problems found.

2. ifdefed to Thunderbird, so no impact to Firefox.

• String changes made/needed:
• Is Android affected?: No

Comment 32

[Donal Meehan [:dmeehan]]

Comment on attachment 9407137 [details]
Bug 1882214 - Ensure initializeMacApp is called before the prompt for master password on startup for Thunderbird. r=kaie,eeejay,wsmwk

Approved for 128.0b8

Comment 33

[Pulsebot]

https://hg.mozilla.org/releases/mozilla-beta/rev/ed6fa4fbedd7