1884549 - Cox communication are migrating all email accounts to Yahoo ISPDB needs update

Status: RESOLVED MOVED

(Thunderbird :: Account Manager, defect)

Description

[Matt]

Cox are currently in a migration of all their email account to Yahoo.
While information beyond that linked to is in short supply, the information in the ISP database is already out of date for some and will soon be out of date for all the Cox email users.

I have not seen the email from Cox, but previous experience would indicate that yahoo will be advising folk to use the new account wizard for the transition, ad that sounds like what occured here https://support.mozilla.org/en-US/questions/1441949. Creating new account is what they have advised in the past for similar transitions and from my observations in bug 1884548 modifying your account settings is not a simple process that I would be prepared to recommend any longer.

I have asked the user in the support topic for a copy of the email they received to initiate their changes, if I receive it I will attach the content to this bug for informational purposes.

Comment 1

[Magnus Melin [:mkmelin]]

All that we could/would do is update ISPDB.
For cases like this were the it's a completely different server (not just domain change), just changing hostnames is not necessarily going to work completely either way.

Remove https://github.com/thunderbird/autoconfig/blob/master/ispdb/cox.net.xml and add the cox.net domain to https://github.com/thunderbird/autoconfig/blob/master/ispdb/yahoo.com.xml#L17.

I guess this should be moved to an issue in https://github.com/thunderbird/autoconfig/

Comment 2

[Brendan Abolivier [:babolivier]]

Thanks a lot for reporting this!

I've created an issue on the GitHub repository that hosts the configs for ISPDB: https://github.com/thunderbird/autoconfig/issues/109

I'm marking this bug as resolved so that discussion on this matter does not happen at several places at once.