Open Bug 1897412 Opened 1 month ago Updated 28 days ago

Mail folders open expanded but others do not and different each session!

Categories

(Thunderbird :: Folder and Message Lists, defect)

Thunderbird 115
defect

Tracking

(Not tracked)

UNCONFIRMED

People

(Reporter: da4658, Unassigned)

Details

User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:126.0) Gecko/20100101 Firefox/126.0

Steps to reproduce:

I logged my issue on the Thunderbird support forum in December 2023 as this only appeared after I updated to SuperNova.

Wayne Mery replied to the support question and said:

'If you see this with 115.11.0, filing a bug report would be fine. In your report please provide the URL to this support question.'

I am currently on 115.11.0 (64-bit), and the issues still exist.

The URL for the support details is:
https://support.mozilla.org/en-US/questions/1433988?utm_campaign=questions-reply&utm_source=notification&utm_medium=email#answer-1653279

Actual results:

See the Support question detailed previously for full details and screenshots, as per Wayne Mery.

Expected results:

See the Support question detailed previously for full details and screenshots, as per Wayne Mery.

Maybe the file persisting the expanded state of all the folders has been corrupted for some reason. Please try removing folderTree.json from your profile directory and report back.

Flags: needinfo?(da4658)

I removed folderTree.json from the profile directory as you requested but when I opened Thunderbird, the issue is still there.

Flags: needinfo?(da4658)
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