1899765 - Provide Help menu, information item for Beta/Daily users

Status: RESOLVED FIXED

(Thunderbird :: Mail Window Front End, task, P1)

Description

[Wayne Mery (:wsmwk)]

We very much need engaged beta and daily users to provide us with timely feedback, and we need more of them. We also want these users to have a good experience using these channels. But the resources we provide in the form of documentation and forums are underutilized. Links are on the start page but not everyone pays attention to them, and in some cases the start page has been disabled.

The logical location to drive more engagement is the Thunderbird Help menu. Suggested placement is at the end of the Help list, just above "About xxxx". User should be directed to localized KB articles https://support.mozilla.org/kb/thunderbird-beta and https://support.mozilla.org/kb/thunderbird-daily (available soon).

Suggested wording is "Get help for xxxx". Other suggestions welcome.

Comment 1

[Wayne Mery (:wsmwk)]

Attachment: Screenshot 2024-05-30 at 11.20.34 AM.png

Comment 2

[Alessandro Castellani [:aleca]]

I'd say this extra menu should be underneath the Get Help first menu item.
It makes sense to keep these items that are contextually similar close to each other.
The first is more generic to the whole application, the second is specific for the current release channel.

Vineet, can you take care of this during this month?

Comment 3

[Vineet Deo]

Do we want to hide these menu items on ESR?

Comment 4

[Alessandro Castellani [:aleca]]

Yes, I think we can achieve this directly in the XHTML with some preprocessing.
We already the have the #ifdef NIGHTLY_BUILD flag for Daily.

Rob, do we have a BETA_BUILD flag as well?

Comment 5

[Alessandro Castellani [:aleca]]

This file that we already consume has everything: https://searchfox.org/mozilla-central/source/toolkit/modules/AppConstants.sys.mjs

Comment 6

[Vineet Deo]

Attachment: Bug 1899765 - Add Help menu items for daily and beta. r=#thunderbird-front-end-reviewers

How to Test

• Open the system help menu, you should see menu items for daily and beta
• Open the app help menu, you should see menu items for daily and beta

Comment 7

[Geoff Lankow (:darktrojan)]

This landed 6 hours ago.
https://hg.mozilla.org/comm-central/rev/59bfd1372a130ef677ac4907241dfdddb2b40b5d

Comment 8

[Vineet Deo]

Comment on attachment 9405606 [details]
Bug 1899765 - Add Help menu items for daily and beta. r=#thunderbird-front-end-reviewers

[Approval Request Comment]
Regression caused by (bug #): -
User impact if declined: User will not see a help option related for their specific release, only the normal thunderbird help.
Testing completed (on c-c, etc.): on c-c, nightly, beta-build.
Risk to taking this patch (and alternatives if risky): None.

Comment 9

[Corey Bryant]

Comment on attachment 9405606 [details]
Bug 1899765 - Add Help menu items for daily and beta. r=#thunderbird-front-end-reviewers

[Triage Comment]
Approved for beta

Comment 10

[Rob Lemley [:rjl]]

Thunderbird 128.0b4:
https://hg.mozilla.org/releases/comm-beta/rev/837c1ef6b74c