Open Bug 1900067 Opened 9 months ago Updated 6 days ago

www1.my.commbank.com.au - links fail with Firefox

Categories

(Web Compatibility :: Site Reports, defect, P2)

Tracking

(Webcompat Priority:P1)

Webcompat Priority P1

People

(Reporter: jgraham, Unassigned)

References

()

Details

User Story

platform:windows,mac,linux
impact:site-broken
configuration:general
affects:all

Cloned from https://bugzilla.mozilla.org/show_bug.cgi?id=1753352

As reported in https://webcompat.com/issues/99059 by the user:

When using Firefox (version is up todate today) certain links in the Netbank site stall at a dynamic loading page (10-20 seconds) them report a technical issue. Has been happening that Ive noticed for about a month. https://www1.my.commbank.com.au/netbank/container/ESD/Bills.Management/ContainerLaunch/1 is the URL fro the link to bills due which fails. Even the Help menue link fails https://www1.my.commbank.com.au/netbank/container/ESD/SupportHub.Provider/ContactUs/1?ei=nbmod-Header-Help

[…]

This bug could still be reproduced on FF 105.0.1 64-bit on Win 10 21H2.
However, found another CommBank link with similar bug but seems can be accessed by anyone without a bank account:
Go to their Car Insurance page: https://www.commbank.com.au/insurance/car-insurance.html
Then Click "Get a quote" and Click "Get a quote" under "New customer or don't bank online with us?". It will lead to this URL "https://> www.my.commbank.com.au/netbank/container/ESD/CarInsurance.QuoteAndApply/ContainerLaunch?ei=get-a-quote-nav"

Severity: -- → S2
User Story: (updated)
Keywords: regression
Priority: -- → P2
Webcompat Priority: --- → P1
See Also: → 1948592
You need to log in before you can comment on or make changes to this bug.