1900396 - [flatpak] Attachments can't be opened with the system handler

Status: RESOLVED WORKSFORME

(Thunderbird :: OS Integration, defect)

Description

[riedwegguillaume]

User Agent: Mozilla/5.0 (X11; Linux x86_64; rv:126.0) Gecko/20100101 Firefox/126.0

Steps to reproduce:

I received an email with an attachment, tried to open it with the system handler.

Actual results:

Nothing is happening unless I decide to "save the file". If I do this, I can open it directly from Only Office if it's a Word document or with Document Viewer if it's a PDF.

If I click on "open with" "other" it gives me a list of application with only Thunderbird displayed.

Expected results:

The word document or the pdf should have opened itself inside Only Office or inside Document Viewer.

From my understanding, this is probably a flatpak issue. I'm on Fedora 40 with Gnome.

Comment 1

[Daniel Darnell [:dandarnell]]

I was able to confirm this bug on Fedora 40 w/ Gnome in a VM. This issue seems to only be present in the Fedora-built Thunderbird flatpak, and is not present when using the official Thunderbird flatpak from Flathub.

That being said, Fedora's flatpak is still on Thunderbird ESR 115, while the official Thunderbird flatpak has now moved on to version 128. This could also be the cause of the issue.

Since we don't build the Fedora flatpak and can't update it, the best option may be to switch to the official Thunderbird flatpak on Flathub. A useful guide to adding the Flathub repo can be found here.

Unfortunately, since downloading Thunderbird from a different flatpak repo will create a different profile directory, you will need to either export your current Thunderbird profile so you can import it into Thunderbird 128, or backup your Thunderbird profile manually (stored in ~/.var/app/org.mozilla.Thunderbird/.thunderbird), and move it to the new data directory.

Comment 2

[Daniel Darnell [:dandarnell]]

I'm going to go ahead and close this since there is no confirmation that this occurs in the official Thunderbird flatpak, only the Fedora-built one. If need be, it can be reopened.