teladoc.com - Firefox is unsupported browser
Categories
(Web Compatibility :: Site Reports, defect, P2)
Tracking
(Not tracked)
People
(Reporter: ksenia, Unassigned)
References
(Depends on 1 open bug, )
Details
(4 keywords, Whiteboard: [webcompat-source:crawler])
User Story
platform:windows,mac,linux impact:blocked configuration:general affects:all branch:release
Environment:
Operating system: Windows 10
Originally reported Firefox version: Firefox 126.0
Last reproduced with the following UA: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:126.0) Gecko/20100101 Firefox/126.0
All platforms issue was reproduced on: windows,mac,linux,android
The following message is detected on the page:
The Teladoc Provider web portal does not support the browser you are currently using. To use this site, please switch to Google Chrome, or download its latest version: Chrome
The issue was detected while running a crawler on top 100k sites globally
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Reporter | |
Comment 1•3 months ago
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This bug is for https://provider.teladoc.com/.
Based on description in bug1902530, https://member.teladoc.com/ is also affected.
We can combine the two bugs in one.
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Comment 3•6 days ago
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This is a video health service. It seems like the sign-in page will load with Chrome Mask, but it's unclear if the actual service will work in that case. If it's actually broken then the problem is almost certainly WebRTC related, but I don't think there's much we can do without a contact or a login, so I think the next step here is to try outreach.
Description
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