Closed Bug 1903618 Opened 2 years ago Closed 1 year ago

Freeze While Typing Emails

Categories

(Thunderbird :: Message Compose Window, defect)

Product:
Thunderbird
Component:
Message Compose Window
Version:
Thunderbird 115
Platform:
x86_64
Linux
Type:
defect

Tracking

(Not tracked)

Status:
RESOLVED INCOMPLETE

People

(Reporter: rthomas, Unassigned)

Details

(Keywords: perf:responsiveness)

Attachments

(1 file)

Thunderbird Troubleshooting Information
22.40 KB, text/plain
Details

User Agent: Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/120.0.0.0 Safari/537.36

Steps to reproduce:

With 50% of the emails when I am composing, Thunderbird will freeze. The only exit is to force close the app in Linux. Often, I must then go into processes and kill the zombie thunderbird process in order to be able to restart Thunderbird. Unless the email is one that I've been working on for long duration, there will be no history of it in Drafts.

Actual results:

Thunderbird crashes in email draft mode at very high reproduceability.

Expected results:

Thunderbird shouldn't be unstable in email drafting.

Summary: Crash While Typing Emails → Freeze While Typing Emails
Component: Untriaged → Message Compose Window
Keywords: perf:responsiveness
OS: Unspecified → Linux
Hardware: Unspecified → x86_64

Same in help > troubleshooting mode?

Flags: needinfo?(rthomas)

(In reply to Wayne Mery (:wsmwk) from comment #1)

Same in help > troubleshooting mode?

More information is needed.

Status: UNCONFIRMED → RESOLVED
Closed: 1 year ago
Flags: needinfo?(rthomas)
Resolution: --- → INCOMPLETE
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