Closed Bug 1904564 Opened 1 year ago Closed 1 year ago

Firefox Linux: Make Mozilla's .deb package the first recommended installation medium

Categories

(support.mozilla.org :: Knowledge Base Content, task)

Tracking

(Not tracked)

RESOLVED FIXED

People

(Reporter: jlorenzo, Assigned: lsiebert)

References

Details

Did you check out the steps and FAQs for submitting requests to the CX content team? (yes or no)? [REQUIRED]

Note: Learn more at https://mozilla-hub.atlassian.net/wiki/spaces/MSS/pages/21430745/Mozilla+Support+Content
Yes.

Is the content restricted to staff or under embargo (yes or no)? [REQUIRED]

No.

Product (ensure to select only one product for each ticket. If your request involves multiple products, file an individual Bugzilla for each) [REQUIRED]

Firefox for Desktop (Linux)

Select the type of request. [REQUIRED]

KB content update

Please provide a summary of the request and outline any user-facing changes. [REQUIRED]

In bug 1826748, we added instructions to install Mozilla's new .deb package for Debian-based Linux distributions. Let's make this installation medium the first recommended one. It won't cover all Linux so "Install from your distribution package manager" is also recommended for any other Linux distributions.

Are the user-facing changes mentioned above final? (yes or no)? [REQUIRED]

N/A.

Is this an on- or off-train release? Please indicate the product version number, if applicable, and add it to the end of the Summary field using the format of: Summary [Product V123]. [REQUIRED]

Off-train.

What is the anticipated release date? [REQUIRED]

We're not tied to any particular date. Let us know when you all think it's a good time.

Does the content need to be published prior to the release date? If so, when? [REQUIRED]

No.

Does the content need to be localized in any languages outside of EN-US? If yes, please indicate which languages. [REQUIRED]

Yes. All the usual languages we support.

Please include any related JIRA/Github/Bugzilla tickets, documentation, demos or practical use cases. [REQUIRED]

https://support.mozilla.org/en-US/kb/install-firefox-linux#w_set-up-different-languages-in-firefox-with-deb-files

Please include links to any design assets, visuals, figma files, etc. [REQUIRED]

No design assets.

Please add instructions for testing that will enable us to replicate the expected product behavior. [REQUIRED]

No test needed.

Does the content need approval before publishing? If yes, identify the one approver responsible for this task.

Yes, :jlorenzo.

Hey Lucas! I'm not sure what the process for such change is. On the one hand, the actual text change should be minor. On the other hand, I don't know if we need to coordinate with other teams. What are your thoughts on this?

Flags: needinfo?(lsiebert)

Please can I pick this one up? (I use Debian myself..!)

(In reply to Seburo from comment #2)

Please can I pick this one up? (I use Debian myself..!)

Absolutely, Paul! And by the way, feel free to jump in on any Linux tickets you see. Linux is still a bit fuzzy for me, hehe, so any help you can offer is really welcome. I’m assigning the ticket to you now. Just ping me when the draft is ready for review, and I’ll update it in Asana.

Assignee: nobody → seburo3
Flags: needinfo?(lsiebert)

(In reply to Johan Lorenzo [:jlorenzo] - On PTO, back on Aug 26th from comment #1)

Hey Lucas! I'm not sure what the process for such change is. On the one hand, the actual text change should be minor. On the other hand, I don't know if we need to coordinate with other teams. What are your thoughts on this?

Hey Johan, apologies for the delayed response—this one slipped through on our side. Paul, one of our top contributors, has stepped in to help with these updates. We’ll notify you as soon as we have a draft ready for your review. Also, we recently published a blog post that explains our process for content requests (https://blog.mozilla.org/sumo/2024/07/26/content-intake-workflow-and-how-you-can-contribute-to-sumo-knowledge-base/), which might be helpful. Let me know if you have any questions.

Assignee: seburo3 → lsiebert

Great work, Paul! Thanks for your help with this. Your submission is live. Johan, when you get a moment, could you check out https://support.mozilla.org/en-US/kb/install-firefox-linux and let us know if you see anything that could be improved or adjusted?

Flags: needinfo?(jlorenzo)

This is great, thank you both!

Status: NEW → RESOLVED
Closed: 1 year ago
Flags: needinfo?(jlorenzo)
Resolution: --- → FIXED
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