Open Bug 1907509 Opened 4 months ago Updated 1 month ago

www.ups.com - "Access denied" when attempting to login

Categories

(Web Compatibility :: Site Reports, defect, P1)

Product:
Web Compatibility
Component:
Site Reports
Platform:
Desktop
macOS
Type:
defect

Tracking

(Not tracked)

People

(Reporter: rbucata, Unassigned)

References

(Depends on 1 open bug,
URL
)

Details

(Keywords: regression, webcompat:site-report, Whiteboard: [webcompat-source:web-bugs])

User Story

platform:windows,mac,linux,android
impact:site-broken
configuration:general
affects:some
branch:release

Environment:
Operating system: macOS 14.5 (23F79)
Firefox version: ff nightly 130.0a1 (2024-07-11) (64-bit)/ Firefox Release 128.0

Steps to reproduce:

  1. Navigate to: https://www.ups.com/lasso/login
  2. Input email and proceed
  3. Observe

Expected Behavior:
The password field is displayed

Actual Behavior:
Access is denied is shown

Notes:

  • Reproduces regardless of the status of ETP
  • Reproduces in Firefox Nightly
  • Does not reproduce in Firefox Release, and Chrome

Created from https://github.com/webcompat/web-bugs/issues/138982

Severity: -- → S2
User Story: (updated)
Depends on: 1903597
Keywords: webcompat:site-report

Raul, can you still reproduce this? I can't. ups.com is using Akamai so this was likely bug 1903597

Flags: needinfo?(rbucata)

This works for me now as well, both on Mac and Windows

Tested with:

Browser / Version: Firefox Release 130.0.1 (64-bit)/ Firefox Nightly 132.0a1 (2024-09-26) (64-bit)
Operating System: Windows 10 PRO x64
Operating System: Mac Ventura 13.1

Flags: needinfo?(rbucata)
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