Open Bug 1903597 Opened 5 months ago Updated 13 days ago

Sites blocked by Akamai

Categories

(Web Compatibility :: Knowledge Base, defect, P3)

Tracking

(Not tracked)

People

(Reporter: jgraham, Unassigned)

References

(Blocks 6 open bugs)

Details

(Keywords: webcompat:contact-in-progress, webcompat:site-report)

User Story

platform:windows,mac,linux,android
impact:site-broken
configuration:general
affects:all
branch:release
outreach-assignee:denschub
outreach-contact-date:2024-08-09

Sites are intermittently blocked by Akamai CDN. This seems to be something related to broken bot detection.

Typical symptoms are sites with an Akamai CDN experiencing intermittent failures to load, maybe more often on Linux.

A good indication for that is that users get a 403 error page showing a "Reference" number that starts with 18, like 18.46656b8.1718803641.188f49c0.

See Also: → 1907342
Blocks: 1907342
See Also: 1907342
Blocks: 1897563

There is an Akamai incident being coordinated here: https://mozilla.enterprise.slack.com/archives/C07CLQWJ0N6

Severity: -- → S2
User Story: (updated)
Priority: -- → P3

[Tracking Requested - why for this release]:

Release Note Request (optional, but appreciated)
[Why is this notable]:
[Affects Firefox for Android]:
[Suggested wording]:
[Links (documentation, blog post, etc)]:

Performance Impact: --- → ?
relnote-firefox: --- → ?

Please don't play with the fields and follow the Bugzilla etiquette, thanks.
https://bugzilla.mozilla.org/page.cgi?id=etiquette.html

Performance Impact: ? → ---
relnote-firefox: ? → ---
No longer blocks: 1906630
Blocks: 1920099
No longer depends on: 1920099
See Also: → 1919479
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