Closed Bug 1908457 Opened 2 years ago Closed 2 years ago

Conversation mix-up with cloned mail, Mail does not display anymore: in box, in search.

Categories

(Thunderbird :: Untriaged, defect)

Product:
Thunderbird
Component:
Untriaged
Version:
Thunderbird 115
Type:
defect

Tracking

(Not tracked)

Status:
RESOLVED WORKSFORME

People

(Reporter: al.bert, Unassigned)

Details

User Agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:126.0) Gecko/20100101 Firefox/126.0

Steps to reproduce:

To use adressees of an old mail (from 2022 in 2024), I pressed "answer to all", Threw away all text and title, And "Cloned" the new mail from the old mail for the number of adressees, with new title, and new text. Fast, convenient, I thought.
Now a recieved an answer tot this clone, and it is linked to the old mail conversation from 2022. I tried to break the new mail free from the old conversation. I messed (=unreproducable) with the conversation icon in the left margin/column, I messed (=unreproducable) with the view (beeld) and now this mail has disappeared from the mail UI. If I Search for the mail, with fastfilter, AND with Search screen, TB reports 1 result, but does not display the result in the screen of fastfilter nor 'Search Mail' results screen. This is wierd!

Actual results:

A mail disappeared from the interface/ list of received mails in the incoming mail box. Fastfilter (Dutch: snelfilter ) and "Search screen" (dutch: Zoekvenster) report in the header 'one found', but does not display. I have seen this mail once, after loosing it, when scrolling through 2022 mails, but lost track of it. Even after this, it does not show up in search results. I NEED THIS NEW MAIL! IT's gone! Does not show!

Expected results:

  1. The mail should appear when column of mails sorted on 'DATE',
  2. mail should be displayed when searched for where the resultscounter show "1 found'.
  3. There should be a "display all" to revert any FU with selection tolls or column settings. I cannot find that intuitively.

tolls -> tools

Try folder properties | Repair folder. Does that help?

Yes, mail reappears! Thx!
Please, advice below, how to detach the cloned mail from the conversation.

Status: UNCONFIRMED → RESOLVED
Closed: 2 years ago
Resolution: --- → WORKSFORME

It's not possible, unfortunately.

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