No "synch and save data" in menu on Firefox for Android
Categories
(Firefox :: Firefox Accounts, defect)
Tracking
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People
(Reporter: fuzzface427, Unassigned)
References
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(1 file)
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263.10 KB,
image/jpeg
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Details |
screenshot of menu showing no synch feature available.
I want to synch my new Win10 laptop to my phone. Previous laptop (now dead) was synched. Firefox on laptop shows a QR square. I open a new tab and use the QR symbol at the top right. It reads the QR. Firefox on laptop says "go to menu and tap "synch and save data"
Menu does not have "sych and save data" see attached.
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Updated•6 months ago
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Comment 1•6 months ago
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Sorry you are seeing this - it's very odd and something has clearly got confused. Are you able to reliably reproduce that the main menu always showing "Account Info" rather than "Synchronise and save data"? Further, have you previously been logged in an account on your Android device, or is this your first attempt at connecting your Android browser to your account?
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Comment 2•6 months ago
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I managed to reproduce this once - I suspect there's a race condition but it's not clear exactly why to me yet. I'll keep poking.
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Comment 3•5 months ago
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Redirect a needinfo that is pending on an inactive user to the triage owner.
:markh, since the bug has recent activity, could you please find another way to get the information or close the bug as INCOMPLETE if it is not actionable?
For more information, please visit BugBot documentation.
I have used Firefox almost exclusively for 15+ years, starting with a XP desktop through 3 (now 4) laptops. I used Firefox on mobile since I got a S6 back in 2015. I wanted to get my new laptop (correction: Win 11, not 10) to sync with my S21. The sync did take place, somehow.
BTW, I'm still seeing search results that show Firefox remembers the tabs when my old laptop died. It would be handy if I could see a list of those tabs, because there are a few I'm having trouble finding again, remembering only content that hasn't helped to locate, and there were ideas I was chasing that I haven't recaptured.
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Comment 5•5 months ago
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BTW, I'm still seeing search results that show Firefox remembers the tabs when my old laptop died. It would be handy if I could see a list of those tabs, because there are a few I'm having trouble finding again, remembering only content that hasn't helped to locate, and there were ideas I was chasing that I haven't recaptured.
It seems likely these are just in your history rather than tabs. But if it's been less than a month, the about:sync addon might list tabs from your old devices.
It sounds like otherwise you have what you need, so I'll close this for now, but feel free to reopen or open a new bug if the problem persists.
Description
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